Employee Experience 2022: Why Smart SOPs are the Next Big Win
Employee experience is a top priority in 2022 — but how does that translate into how you manage your SOPs? Let’s find out 💡
SOP Management
SOP Management is boring, right? And SOPs don’t generate profit, just take a lot of time?
Well at Whale we don’t believe that’s true.
We’re rewriting (excuse the pun) the SOP game.
We believe;
SOPs power business growth
SOPs can be interesting
SOPs can be written by anyone, not just top-level management (in fact ideally not only by top-level management)
EVERYONE should have access to SOPs when and where needed
Want to know how to write SOPs? How to maximize return on investment with them? Where to get started?
We’ve put together the most relevant articles on SOPs based on questions we’re often asked by customers.
SOP Creation: Getting Started with Your Documentation Journey
Whether you’re just setting up your Standard Operating Procedures (SOPs), or your current documentation isn’t gaining enough airtime, getting SOP creation right can make all the difference.
Ace Your Business Process Documentation in 4 Simple Steps – Featuring Adi Klevit
Business process documentation is often the task that everyone needs to do, but no one wants to do. Find out how to make it easy with this expert four-step process.
SOP Writing Guidelines: How to Write Effective SOPs
Whilst many businesses understand the need for SOPs, they often struggle with the best ways to approach them. Here some SOP writing guidelines to get you started.
Why your customer service team needs SOPs
Every customer service team needs SOPs. Consistency is key and will help your team achieve customer service excellence. In this blog we’ll explore just how.
The ROI of using Whale
When considering implementing Whale in their businesses, we’re often asked this important question; what is the value and ROI of using Whale?