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How Fairway Branches create a winning growth formula with Whale

Whale empowers branch owners and mortgage lenders to scale their teams and create customers for life across locations. 

Want to know how Whale can help you create a winning formula in the mortgage lending industry?

How to scale across when you can’t meet?

Ben Chenault is the SVP with Fairway Independent Mortgage Banc and has been leading his team for the past 18 years. Ben manages 6 locations and is responsible for 100 people.

Before CoVid there was a lot of time spent onboarding team members and having calls with team members in order to get everyone on the same page. Ben and his team decided to switch to Whale as a solution for knowledge sharing and training his teams.

The result? Over 100 happy team members and a foundation for further growth.

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Whale is a leader in Training Management Systems on G2

Users love Whale on G2

Whale is a leader in Small-Business Training Management Systems on G2

Whale is a leader in Small-Business Standard Operating Procedures on G2

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Centralize and organize your branch processes and SOPs

Easily document all of your processes, SOPs, and company policies in one single source of truth

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Onboard new hires with ease

Create a seamless employee onboarding and training experience, giving new employees all the information they need, when they need it. 

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Improve efficiency and generate consistent results

Did you know that team members spend on average 2 hours a week looking for information? With Whale gain insights in your team’s knowledge gaps and spot areas for improvement.

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Create an empowered work culture

Teams thrive when employees feel empowered and when your teams thrive, customers thrive too! Whale ensures your team members deal with customers in a consistent way that promotes customer excellence and clients for life!

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Want to know how Whale can help you create a winning formula?

Schedule a personalised 1:1 and Talk to a Whale expert about your unique knowledge sharing and training needs.

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Just of few of Whale’s capabilities

Save a lot of time building your team’s playbooks with our native integrations, content migration service and process templates.

Send assignments and create learning flows to onboard and train your employees when and where they need it.

Assign subject-matter-experts to create and improve your content based on their areas of expertise and ensure a culture of continuous improvement.

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