AI tokens are usage credits that allow you to use AI-powered features on Whale. Features that use AI tokens include AI Quiz generation, converting videos to guides and creating AI-assisted cards.
Ask Alice, your AI knowledge assistant that’s trained on your workspace content and can answer questions about your SOPs, policies, procedures, and company knowledge, does not use AI tokens.
How many tokens do I get:
Important details:
Yes, you can purchase additional users on any paid plan. Here’s the pricing:
Free Plan:
Team plan:
Scale plan:
Enterprise plan:
Yes, you can export your SOPs on the paid plans of Whale. This feature is not available in the free version. Here’s what you need to know:
Your data is stored in SOC 2 compliant, enterprise-grade data centers, and yes, you can choose where it’s hosted. We offer two locations:
During setup, you can select which location best suits your needs. This gives you control over data residency, helping you meet compliance requirements and optimize performance based on your team’s primary location. All data centers maintain the highest security standards with SOC 2 Type II certification, ensuring your SOPs and company knowledge are protected with enterprise-level security and privacy controls.
No, the seats based pricing is regardless of roles.
Yes we do. Nonprofits can enjoy a 20% discount on all our subscriptions.
With our expertise, best practices and industry-specific templates, getting started with Whale is simple. Need help? Reach out to our dedicated customer success team.
You can cancel your plan anytime. If you decide to cancel we’d love to hear your experience.
We believe in keeping our systems up-to-date and ready to use, so we make sure every new update is immediately available to Whale users.
