Meet Coral.
Your AI Ops Manager
Coral captures how work gets done, answers your team, trains new hires, and keeps everything up to date. So you can run operations rather than chase it.
- 4.8/5 on G2
- SOC 2 certified
- No credit card required
Ask CoralAsk CoralAIHere’s how to submit an expense report:
Your day shouldn’t go to repeat questions, chasing people and fixing outdated processes. Coral handles the busywork.
Capture how work gets done
Record online workflows or physical processes, or import the docs you already have. Coral turns them into knowledge your teams and AI tools can use.
Answers everyone can trust
Your team asks, Coral answers with the source, in Slack, Teams, on mobile or in the browser. No one answers the same question twice.
Hello! How can I help?
To set an out-of-office reply in Gmail:
- Click the Settings gear, then See all settings.
- In the General tab, turn the Vacation responder on.
- Set your dates and message, then click Save Changes.
Tip: add an Out of office event in Google Calendar and set your Slack status too.
Get every team member ready
Your captured knowledge becomes training flows and quizzes, so every team member can learn, practise and prove they are ready.
Always up to date, automatically
Outdated content and opportunities to improve it get flagged for you, so your operational knowledge stays accurate, organized and governed.
Use cases
Six jobs you can hand to Coral
Capture processes & SOPsWhale turns what sits in people’s heads into clear, versioned SOPs your team can follow.
Bring your AI tools up to speedThe AI tools your team already uses work from the same approved processes your people follow.
Onboard & train your teamWhale gives every new hire a training flow and a quiz, so you know they understood.
Roll out new softwareWhale puts step-by-step guides in front of people when they use the new tool.
Centralize your knowledgeOne verified place, so Coral answers from Whale, not someone’s inbox.
Ensure complianceWhale tracks who read and understood every policy, with audit-ready records on demand.
How Coral works
Working with managers and the whole team.
For managers, Coral does the groundwork: creating, editing, training and keeping everything current.For team members, Coral is the colleague with every answer, in Slack, on their phone and in the browser.
Create video guides
Start a screen or phone recording and Coral turns it into a step-by-step video guide.
Import what you have
Hand over your existing docs, or ask your AI teammate to draft something new from scratch.
Edit with ease
Ask Coral for a translation, an improvement or a layout fix, and it's done for you.
Build training
Ask for a training flow for any role, built from your own guides.
Write the quizzes
Coral writes a quiz on any guide in seconds, so you know your people understood.
Keep it all current
Your AI agent flags outdated steps and gaps before they cause mistakes, and helps you fix them.
Answers any question
Ask Coral anything and get an answer from your approved guides, with the source.
On your phone
Ask Coral from your phone, on the floor, on the road or at the workstation.
Works in Slack
Your AI teammate sits in Slack and Teams like a colleague, and steps in when she spots a question.
In your browser
The Chrome extension brings your AI agent into the web apps you use, ready when you need help.
Customer stories
Real stories from teams small and big
Real results for teams small and big.
How TurnUp gets new hires working from day one
TurnUp
Read the story →: How TurnUp gets new hires working from day one
How Wolfe Ridge Manufacturing turns tribal knowledge into procedures anyone can follow
Wolfe Ridge Manufacturing
Read the story →: How Wolfe Ridge Manufacturing turns tribal knowledge into procedures anyone can follow
How Cash-Wa Direct cut training time in half with a system that tracks comprehension
CashWa Direct
How Aurora Medical Spa trains its team across 7 locations
Aurora Medical Spa
How Oxygen Service Company finally mastered the EOS process component
Oxygen Service Company
How Image Solutions aligned a 100-person team on processes and kept them engaged
Image Solutions
Getting started is easy
Rated ‘Best support’
Start with what you have
Import your existing docs, or let our team help migrate them, so you never start from zero.
Rated ‘Easiest to use’
Your team picks it up fast
Rated easiest to use on G2, so people get going without long training sessions.
Rated ‘High performer’
A success team by your side
Onboarding sessions, coaching and quick answers from a dedicated team that wants you live fast.
Security
Security your IT team
can sign off on
What IT asks about before a rollout, answered.
SOC 2 certified
How your procedures and records are stored and protected is independently audited.
Granular permissions and enforced SSO
Available from the Advance plan, so access control matches how your organisation is already set up.
GDPR aligned
EU and UK data rights documented in the Whale Trust Center.
Your data, your region
Hosted in the US or the EU, whichever you choose.
Enterprise agreements
A BAA is signed on request on the Enterprise plan.
Integrations
Coral works where your teams do.
Ask Coral in Slack, Microsoft Teams, on your phone or in the browser. No new tool to open, no tab to switch to.
See our Integrations
Questions buyers ask us
01What is Whale?
Whale is the central brain for how your company works, and Coral is your AI operations manager on top of it. Coral captures how work gets done, answers your team's questions with the source, trains people with training flows and quizzes, and keeps everything up to date.
02Does Coral replace my operations team?
No. Coral takes on the repetitive work: answering the same questions, drafting guides and spotting what's out of date. Your managers get their time back to lead their teams.
03Is our data safe with your AI?
Yes. Whale is SOC 2 certified, GDPR compliant and HIPAA ready, and hosted in the US or the EU. Whale MCP works inside each person's Whale permissions, and an admin decides which AI tools connect.
04Why not just use ChatGPT?
ChatGPT doesn't know how your business runs or who was trained on it. Coral answers from your approved processes and shows the source, and Whale tracks sign-off per person. Through Whale MCP, ChatGPT can read from Whale too.
05Do we pay for every employee?
No. You pay for creators, the people who write and edit. Scale and Advance each include a set number of creators. Everyone else joins as a member, with no per-seat fee. See pricing.
06Does Whale integrate with our existing software tools?
Yes. Coral answers in Slack and Microsoft Teams, and the Whale Chrome extension brings it into any web app. Whale also connects with HubSpot, Salesforce, Gmail and HR tools like BambooHR and ADP, and Whale MCP connects Claude, ChatGPT and Gemini.
07Will my team actually use it?
Members ask Coral in Slack or Teams, open Whale on their phone, or scan a QR code at the workstation. No training manual needed for the training tool.
08How easy is it to get Whale up and running?
With our expertise, best practices and industry-specific templates, getting started with Whale is simple. Need help? Reach out to our dedicated customer success team.