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Cookie policy

General

Whale (hereinafter “Whale”, “we”) primarily uses cookies to improve your browsing experience on www.usewhale.io (hereinafter the “Marketing site”), the Knowledge platform of Whale (hereinafter the”Platform”), (hereinafter the “App”). All data Whale obtains from these cookies are anonymous and will only be used to understand the customer’s experience on the Site and the Platform with the aim to improve the performance and usability of this Site and Platform.

Whale has the right to update this cookie policy by publishing a new version on the Site. It is therefore highly recommended to regularly consult the Site and the relevant page on which the cookie policy is published, in order to be certain you have knowledge of any changes.Once a new cookie policy will be implemented, your consent regarding the use of the cookies will be requested again.

What is a cookie?

A cookie, also known as a HTTP cookie, a web cookie or a browser cookie, is usually a small text file sent from a website and stored in the user’s web browser, resp. on the device of the user while a user is browsing on a website, resp. is using a mobile application. When the user in the future surfs on the same website, the data stored in that cookie can be retrieved by the website in order to notify the website of the last activity of that user. Cookies were designed as a reliable mechanism for websites to remember the status of the website or the previous user activity of a certain user. They help us to optimize your visit to the Site and Platform, to remember technical choices (e.g. choice of language, newsletter, etc.) and to offer more relevant services and offers. If you wish to consult the Site and the Platform resp. use it, Whale encourages you to enable cookies. However, if you choose to not do this, you are always free to disable the cookies.

Cookies may include clicking on certain buttons, logging-in or a record of the pages which were visited by the user, even months or years ago. Although cookies cannot contain viruses and cannot install malware on the host computer, tracking cookies, and especially third-party tracking cookies are often used as ways to establish long-term data from the browser history of individuals together. This implies major privacy concerns that gave rise for European and US lawmakers to take action in 2011. This cookie statement is in accordance with current Belgian law (Law of 07.10.2012 laying down rules on electronic communications, BS 09/20/2012).

This Site/Platform uses different types of cookies:

Strictly necessary cookies: As the name suggests, these cookies are strictly necessary to enable you to surf the Site, resp. use the Platform or to provide certain functions you requested.

Functionality cookies: These cookies improve the functionality of the Site and the Platform by remembering your preferences. For example, you can set up your profile on the homepage.

Tracking Cookies: These cookies will survive user sessions. When the Max-Age of a permanent cookie is set at one year, then, within that year, the initial value – stored in that cookie – shall be sent back to the server each time the user visits the server. This is done to save a vital piece of information, such as how the user initially came to the Site or the Platform. For this reason they are also called tracking cookies. For example, once you have chosen your preferred language, the Site/Platform will record your preference in a persistent cookie and save it in your browser. When you visit the Site/Platform again, the Site/Platform will use that persistent cookie to ensure that the content is delivered in the desired language.‍

Performance Cookies: These cookies help to improve the performance of the Site and the Platform, so as to provide a better user experience. Whale uses Google Analytics, a popular web analytics service provided by Google Inc. Google Analytics uses cookies to help Whale to analyse how users use the Site/the Platform. It records the number of visitors and it provides Whale with information on their overall behaviour – such as the typical duration of a visit to the Site or the number of pages a user views on average.

Third party cookies: In order to support its communications, Whale has anchored its content in social media channels such as YouTube, Facebook, Twitter and LinkedIn and Whale makes use of the sharing features on social networks. The channels that Whale uses may contain cookies of these websites, but Whale does not verify this. You should consult the relevant website of these third parties to learn more about these cookies.

List of the cookies the Marketing site uses

The table below lists the cookies that Whale, where appropriate, collects and the information such cookies save.

Google Analytics cookies
We use Google Analytics cookies to collect data about your visits to our Site. For more information on how these cookies work, please consult the cookie and privacy statement of Google.
_GA
_GID
_UTMA
_UTMZ

Hotjar cookies
We use Hotjar cookies to analyse information on your surfing behaviour and computer mouse movements. Please consult the Hotjar cookie policy for more information on the cookies.
_HJINCLUDEDINSAMPLE

List of cookies the Whale knowledge platform uses

Whale cookies
session: This cookie saves your authentication

Disabling cookies
There are a few possibilities to avoid the storage of cookies. Please visit the websites of the different browsers to learn how you can block the storage of cookies. Please realize that when you decide to delete all your cookies, you probably will have to fill in all your usernames and passwords again on the websites you visit, where before you did not have to think about them. As already mentioned, cookies really can have an added value to your surfing experience on the web.

If you want to know more about cookies, please visit the site www.allaboutcookies.org.. This site provides more information on cookies, explains in detail how to delete the cookies, and shows you how you can allow familiar sites to storage cookies on your computer.

Your content in our services

Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.

When you upload, submit, store, send or receive content to or through our Services, you give Space (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a business listing you have added to Space Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.

Contact Whale

Whale BV Bredestraat 229600 Ronse (Belgium)
support@whale.io