Find the Whale team at EOS Conference 2024 in San Diego, April 11-12! More info at

Need help?

Our customer success team is here to support you

Our success services



Is your existing content scattered and hard to find? Whale's migration service helps you import existing content into our all-in-one knowledge tool for easy access and organized processes.



Don’t have the time or resources to create content? With Whale's documentation service, our experts help to get processes and Standard Operating Procedures out of your head and into Whale.


Coaching and Training

Need guidance with your Whale roll out? Our coaching and training services offers virtual 1-1 video calls with a dedicated Customer Service Manager to make your onboarding and adoption as smooth as possible.

G2 Winter badges for Whale

The arm around the shoulder you’ve been looking for

Optimizing company knowledge can be hard, but our team is here to lead the way.

Whether you’re just starting your documentation journey or are looking to leverage what you already have, our success services will help you get the most from your knowledge base.