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COMPARISON

Whale vs SharePoint

  • 4.8/5 on G2 · 208 reviews
  • SOC 2 certified

Comparing Whale to SharePoint?

SharePoint is tailored for extensive document management and collaboration within larger enterprises. Whale focuses on streamlining process documentation and training.

This makes Whale an ideal choice for businesses looking to optimize their SOPs and onboarding processes. However, if you’re in a large enterprise and you’re looking to connect document management to project management, go for Sharepoint.

Side by side

In a seashell

Whale vs SharePoint
Feature SharePoint
Ease of use Intuitive and user-friendly interface Steeper learning curve, complex setup
Customer Support Exceptional, highly responsive Slow, often unresponsive
Documentation Speed Fast with AI assistance Slower, more manual process
Training Tools Automated training flows, quizzes, contextual suggestions Basic training capabilities
Knowledge Management Centralized, easy access Comprehensive document management
Integration Capabilities Seamless integration: Slack, Google Drive, Zapier, and more Integrates well with Microsoft 365 suite
Custom Integrations Available for specific needs Extensive, includes team sites, intranets
Collaboration Features Assign Experts, Review cycles Highly scalable for large enterprises
Scalability Suitable for small to large businesses Highly scalable for large enterprises
Artificial Intelligence Integrated Limited
Customization Highly customizable workflows Extensive customization options
User Permissions Detailed user groups and permissions Detailed access control features
Reporting and Analytics Built-in analytics and insights Advanced reporting tools with Power BI
Mobile Access Mobile-friendly Mobile access via Microsoft apps
Pricing Free: 7-day Free Trial Team Plan: $10 per user per month Scale Plan: $12 per user per month Enterprise Plan: View pricing Find more info on Whale’s pricing here Sharepoint (Plan 1): $5 per user per month Microsoft 365 Business Standard: $12.50 per user per month Office 365 E3: $20 per user per month
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Alice AI

Meet Alice, the AI that knows
how your company works

Alice is the AI assistant inside Whale. It works from your own SOPs and org chart, and builds content as well as finding it.

  • Answers with sources

    Ask in plain language and follow up. Answers come from your workspace, with a link to the source.

  • Knows your org chart

    Ask who owns a process, who reports to whom or which team handles what.

  • Creates for you

    SOPs, checklists, step-by-step guides and quizzes, plus whole boards, libraries and playbooks when your permissions allow.

  • Brings in what you have

    Turns PDF and Word files into SOPs, and videos into step-by-step guides.

  • Remembers how you work

    Keeps your preferences and context, and you can see or delete every memory.

  • Whale MCP

    Connect Claude, OpenAI or Gemini to search and build your SOPs, within your Whale permissions. Alice also works with Microsoft Teams, Slack and Notion.

Diving deeper

  • Features

    Whale provides a specialized platform focused on process documentation and training. Key features include AI Assist for automatic SOP creation, over 100 templates, a powerful editor, and automated training flows. The standout feature is its ability to create documentation and training materials quickly and intuitively, something SharePoint lacks.

    SharePoint is a comprehensive collaboration tool that supports document management, team collaboration, and workflow automation. It integrates seamlessly with other Microsoft 365 tools, offering robust document storage and sharing capabilities. However, it lacks the specialized training and process documentation features that Whale offers.

  • Ease of use

    Users find Whale intuitive and easy to navigate, thanks to its user-friendly interface and comprehensive templates. According to G208 reviews, Whale scores higher in ease of use, with users praising its straightforward setup and efficient management of documentation and training content.

    SharePoint, while powerful, has a steeper learning curve. Its extensive features can be overwhelming, particularly for users who need a straightforward solution for process documentation. G208 reviews indicate that users often find SharePoint complex and challenging to master.

  • Customer Support

    Whale’s customer support is highly regarded, with dedicated success managers who assist with onboarding and ongoing support. Users on G2 frequently commend the personalized and prompt assistance they receive, which helps them maximize the tool’s potential.

    Microsoft offers extensive support resources for SharePoint, including online documentation, forums, and direct support. However, users on G2 often mention that the support can be slow and less personalized compared to Whale.

  • Pricing

    Free Plan: $0/month with 1 creator and up to 10 members

    Scale Plan: $249/month with 3 creators and unlimited members

    Advance Plan: $499/month with 5 creators and unlimited members

    Enterprise Plan: Starting at Custom

    Find more info on Whale’s pricing here

    Free Plan: Not available

    Sharepoint (Plan 1): $5 per user per month

    MS 365 Standard: $12.50 per user per month

Why others switched from SharePoint to Whale

  • More ease of use

    Rated ‘Easiest to Use’

    Clients switch from SharePoint to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

  • More speed

    Rated ‘High Performer’

    We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

  • More support

    Rated ‘Best Support’

    Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

4.8/5 208 reviews G2

What clients say about us on

Dedicated to Customer Success & Support

We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.

We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!

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Whale customer success team member

Whale's Award Winning Customer Care

At Whale, we’re dedicated to ensuring your success as you explore a powerful alternative to SharePoint. Discover our tailored resources and personalized support, specifically designed to help you seamlessly transition from SharePoint to Whale and achieve your goals effortlessly. Experience why Whale is the preferred SharePoint competitor for businesses looking for enhanced user experience and superior support.

  • Knowledge Base

    For Answers When You Need Them

    Need answers on Whale? Our comprehensive Knowledge Base is at your fingertips, offering detailed articles, step-by-step guides, and in-depth videos. Whether you prefer to read or watch our videos, our award-winning* content is always available to you, completely free, forever.

  • Whale Universe

    Your Gateway to Whale

    Kickstart your Whale journey with the Whale Universe. It’s accessible directly from your dashboard. From the Whale Universe, you’ll be able to access ready-to-go templates, ask Alice (your personal AI assistant anything) and download the Mobile App, Step Recorder, and Extension in seconds.

  • Process University

    Get Rewarded for Learning

    Process University is like no other university. It’s a win-win for businesses and teams with process training that raises the value of your business and team members. Because we believe your teams don’t need training on our product, they should be awarded for being skilled in process.

  • 1-on-1 Coaching

    Invested in Your Success

    For personalized guidance, our Customer Success team is ready to assist with 1-on-1 coaching. We don’t just teach you how to use Whale; we dive deep into best practices and use cases, ensuring you master the art of knowledge documentation. Let us help you navigate the platform with confidence.

  • Weekly Q&A Sessions

    Learn As You Grow

    Join our weekly training and Q&A to get personalized answers to your questions. Our regular webinars introduce new features and show you how to maximize your potential on the Whale platform. Whenever a new feature is introduced, we invite you to join us to ensure you get the most out of the platform.

  • Migration Services

    Let Us Help You Make the Change

    Already have your processes documented? We’re here to ensure a seamless transition to Whale. Our Migration Services don’t just transfer your content: they elevate it. We’ll refine and optimize your knowledge base to align with your goals, making it faster and easier for your team to find what they need.

Security

Security your IT team
can sign off on

What IT asks about before a rollout, answered.

  • SOC 2 certified

    How your procedures and records are stored and protected is independently audited.

  • Granular permissions and enforced SSO

    Available from the Advance plan, so access control matches how your organisation is already set up.

  • GDPR aligned

    EU and UK data rights documented in the Whale Trust Center.

  • Your data, your region

    Hosted in the US or the EU, whichever you choose.

  • Enterprise agreements

    A BAA is signed on request on the Enterprise plan.

Plans that grow with your team

Compare every plan feature
  • Advance

    For growing teams looking to onboard and train their teams quickly and efficiently.

    $499 Billed Yearly (Save 37%) per month, billed yearly

    Book a Demo
  • Enterprise

    For larger teams looking to operate with maximum scalability, security and control.

    Pricing on request Yearly billing only.

    Book a Demo

Frequently Asked Questions (FAQ)

01 What is SharePoint?

SharePoint is Microsoft’s intranet and document management platform, part of Microsoft 365, used to build team sites, document libraries and company intranets.

02 How easy is it to switch from another platform?

With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.

03 How easy is it to onboard my team members onto Whale?

Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.

04 Is Whale expensive?

To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.

05 What is the best alternative to SharePoint?

Whale. SharePoint can hold everything, but it usually needs an admin to shape it and new hires struggle to find the current version. Whale gives every procedure an owner, a version history and a review date, maps processes to roles with an org chart, and turns documentation into assigned training with read tracking.

06 👉 Choose Whale as an alternative to SharePoint if
  • You need written SOPs, checklists and policies as your source of truth, not a document library that needs an admin to navigate.
  • You want every procedure to have an owner, a version history and a review date.
  • You need to prove who has read and understood which version.
  • You’re looking for AI SOP Software with employee onboarding and training features.
  • You want structured onboarding and training paths inside the tool rather than exported to an LMS.
  • You want processes mapped to roles with an org chart.
  • You want one searchable place for text, checklists and video together.
  • You want AI tools to read and write your documentation through an MCP server.

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