When it comes to documenting processes and training your team, Whale and Notion are two notable contenders. While Whale is specifically designed for process documentation and team training, Notion serves broader purposes such as project management, note-taking, and collaboration, making it more complex to start with.
For businesses focused on efficiently onboarding and training employees with minimal setup, Whale offers a streamlined, dedicated solution.
Ease of use
Customer Support
Interface Complexity
Automated Workflows
Initial Setup Time
Learning Curve
Content Creation Tools
Artificial Intelligence
Integrations
Mobile Accessibility
Analytics and Reporting
Custom Branding
User Permissions
Pricing
✅ Higher user satisfaction
✅ Highly rated
✅ Simple
✅ Included
✅ Quick
✅ Minimal
✅ Extensive
✅ Integrated
✅ Extensive
✅ Native app
✅ Advanced
✅ Available
✅ Available
✅ Granular
Find more info on Whale’s pricing here
❌ Steeper learning curve
❌ Standard support
❌ Complex
✅ Included
❌ Longer
❌ Significant
✅ Extensive
✅ Integrated
✅ Extensive
✅ Native app
✅ Available
✅ Available
✅ Available
✅ Available
Ease of use (G2)
✅ Higher user satisfaction
❌ Steeper learning curve
Customer Support
✅ Highly rated
❌ Standard support
Interface Complexity
✅ Simple and intuitive
❌ Complex for non-savvy users
Automated Workflows
✅ Included
✅ Included
Initial Setup Time
✅ Quick
❌ Longer
Learning Curve
✅ Minimal
❌ Significant
Content Creation Tools
✅ Extensive
✅ Extensive
Artificial Intelligence
✅ Integrated
✅ Integrated
Integrations
✅ Extensive
✅ Extensive
Mobile Accessibility
✅ Native app
✅ Native app
Analytics and Reporting
✅ Advanced
✅ Available
Custom Branding
✅ Available
✅ Available
User Permissions
✅ Granular
✅ Available
Pricing
Find more info on Whale’s pricing here
Whale excels in centralizing and standardizing procedures, making it easier to document, train, and manage team knowledge. Key features include AI Assist™, screen recording, SOP templates, quizzes, automated training flows, analytics, version control, and robust integrations with tools like Google Drive and Slack. Its standout feature, AI Assist™, helps create procedures swiftly, a capability Notion lacks.
Notion offers a versatile platform for note-taking, task management, and collaborative workspaces. It provides various templates, databases, and integration options. However, its broad range of functionalities can lead to a steeper learning curve and more complex setup for specific tasks like process documentation and training.
Whale is praised for its user-friendly interface and ease of setup. It simplifies the documentation process with intuitive tools and templates, making it easy for any team member to get started. Whale’s G2 score reflects high user satisfaction for its simplicity and ease of use.
Notion, while powerful and flexible, can be overwhelming for new users due to its extensive feature set. Users often report a significant learning curve before they can fully leverage its capabilities. This complexity is reflected in lower ease-of-use scores on G2 compared to Whale.
Whale offers robust customer support, including quick responses to queries, top-notch coaching sessions, and assistance with migrating existing documentation. It has been rated highly for customer support on G2, ensuring users get the help they need to maximize the platform’s benefits.
Notion provides standard customer support with resources like help centers, community forums, and email support. However, it doesn’t consistently receive the same high ratings for customer support as Whale, indicating room for improvement in user satisfaction.
Free Plan: Available
Essentials Plan: $8 per user per month
Scale Plan: $10 per user per month
Enterprise Plan: $1200 per month for 100 users
Find more info on Whale’s pricing here
Free Plan: Available
Plus: $8 per user per month
Business: $15 per user per month
Enterprise: pricing upon request
Rated ‘Best Support’
Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.
Rated ‘Easiest to Use’
Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.
Rated ‘High Performer’
We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.
"We’ve been surprised at just how easy it’s been to set up. We were able to just take our existing SOPs and reformat them within the Whale environment."
– Rob Townsend, Quality Assurance Manager, Apex Graphics
"One of the things we love about Whale is the flexibility and ability to personalize."
– Luís Van de Pontseele, Scalability Manager, Hubr
"Whale gave us a really nice, streamlined place to put all of our documents in a very organized way, and we definitely needed that!"
– Emily Marson, Marketing Coordinator, SkyPort IT
"The owner had been writing down how to do things, but they were stored in different places. Now, the documentation has been organized, and we’re deploying training workflows to employees."
– Jason Henderberg, Founder, Henderberg Business Solutions
We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.
We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!
With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.
Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.
To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.
Don’t hesitate to discover what all of the above looks like in the actual product, from our AI Assist to all things Analytics. Take a peek!
The knowledge-sharing tool that centralizes all of your standard operating procedures, policies, and internal knowledge so you can better onboard, train and grow your teams.