Comparison

Can't pick between Whale and Notion?

It all comes down to your specific needs and focus

Comparing the two tools

When it comes to documenting processes and training your team, Whale and Notion are two notable contenders. While Whale is specifically designed for process documentation and team training, Notion serves broader purposes such as project management, note-taking, and collaboration, making it more complex to start with.

For businesses focused on efficiently onboarding and training employees with minimal setup, Whale offers a streamlined, dedicated solution.

In a seashell

Ease of use

Customer Support

Interface Complexity 

Automated Workflows

Initial Setup Time

Learning Curve

Content Creation Tools

Artificial Intelligence

Integrations

Mobile Accessibility

Analytics and Reporting

Custom Branding

User Permissions

Pricing

✅ Higher user satisfaction

✅ Highly rated

✅ Simple

✅ Included

✅ Quick

✅ Minimal

✅ Extensive

✅ Integrated

✅ Extensive

✅ Native app

✅ Advanced

✅ Available

✅ Available

✅ Granular

  • Free Plan
  • Essentials Plan: $8 per user per month
  • Scale Plan: $10 per user per month
  • Enterprise Plan: $1200 per month for 100 users

Find more info on Whale’s pricing here

Notion_Logomark

❌ Steeper learning curve

❌ Standard support

❌ Complex

✅ Included

❌ Longer

❌ Significant

✅ Extensive

✅ Integrated

✅ Extensive

✅ Native app

✅ Available

✅ Available

✅ Available

✅ Available

  • Free Plan
  • Plus: $8 per user per month
  • Business: $15 per user per month
  • Enterprise: pricing upon request

Ease of use (G2)

✅ Higher user satisfaction

❌ Steeper learning curve

Customer Support

✅ Highly rated

❌ Standard support

Interface Complexity

✅ Simple and intuitive

❌ Complex for non-savvy users

Automated Workflows

✅ Included

✅ Included

Initial Setup Time

✅ Quick

❌ Longer

Learning Curve

✅ Minimal

❌ Significant

Content Creation Tools

✅ Extensive

✅ Extensive

Artificial Intelligence

✅ Integrated

✅ Integrated

Integrations

✅ Extensive

✅ Extensive

Mobile Accessibility

✅ Native app

✅ Native app

Analytics and Reporting

✅ Advanced

✅ Available

Custom Branding

✅ Available

✅ Available

Knowledge Base

✅ Available

✅ Available

User Permissions

✅ Granular

✅ Available

Pricing

  • Free Plan
  • Essentials Plan: $8 per user per month
  • Scale Plan: $10 per user per month
  • Enterprise Plan: $1200 per month for 100 users

Find more info on Whale’s pricing here

  • Free Plan
  • Plus: $8 per user per month
  • Business: $15 per user per month
  • Enterprise: pricing upon request

Diving deeper

Features

Whale excels in centralizing and standardizing procedures, making it easier to document, train, and manage team knowledge. Key features include AI Assist™, screen recording, SOP templates, quizzes, automated training flows, analytics, version control, and robust integrations with tools like Google Drive and Slack. Its standout feature, AI Assist™, helps create procedures swiftly, a capability Notion lacks​.

notion-logo

Notion offers a versatile platform for note-taking, task management, and collaborative workspaces. It provides various templates, databases, and integration options. However, its broad range of functionalities can lead to a steeper learning curve and more complex setup for specific tasks like process documentation and training.

Ease of use

Whale is praised for its user-friendly interface and ease of setup. It simplifies the documentation process with intuitive tools and templates, making it easy for any team member to get started. Whale’s G2 score reflects high user satisfaction for its simplicity and ease of use​.

notion-logo

Notion, while powerful and flexible, can be overwhelming for new users due to its extensive feature set. Users often report a significant learning curve before they can fully leverage its capabilities. This complexity is reflected in lower ease-of-use scores on G2 compared to Whale​.

Customer Support

Whale offers robust customer support, including quick responses to queries, top-notch coaching sessions, and assistance with migrating existing documentation. It has been rated highly for customer support on G2, ensuring users get the help they need to maximize the platform’s benefits​.

notion-logo

Notion provides standard customer support with resources like help centers, community forums, and email support. However, it doesn’t consistently receive the same high ratings for customer support as Whale, indicating room for improvement in user satisfaction.

Pricing

Free Plan: Available

Essentials Plan: $8 per user per month

Scale Plan: $10 per user per month

Enterprise Plan: $1200 per month for 100 users

Find more info on Whale’s pricing here

notion-logo

Free Plan: Available

Plus: $8 per user per month

Business: $15 per user per month

Enterprise: pricing upon request

Why Others Switched to Whale

More support

Rated ‘Best Support’

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

More ease of use

Rated ‘Easiest to Use’

Clients switch from other providers to Whale mostle because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

More speed

Rated ‘High Performer’

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

What clients say about us on

"We’ve been surprised at just how easy it’s been to set up. We were able to just take our existing SOPs and reformat them within the Whale environment."

– Rob Townsend, Quality Assurance Manager, Apex Graphics

"One of the things we love about Whale is the flexibility and ability to personalize."

– Luís Van de Pontseele, Scalability Manager, Hubr​

"Whale gave us a really nice, streamlined place to put all of our documents in a very organized way, and we definitely needed that!"

– Emily Marson, Marketing Coordinator, SkyPort IT​

"The owner had been writing down how to do things, but they were stored in different places. Now, the documentation has been organized, and we’re deploying training workflows to employees."

– Jason Henderberg, Founder, Henderberg Business Solutions

Dedicated to Customer Success & Support

We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.

We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!

Frequently Asked Questions (FAQ)

With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.

Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.

To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.

  • You’re looking for the fastest way to help you get your team aligned.
  • You want a solution that can help you document, train and onboard your team in zero time.
  • You want a platform that’s easy to use and to navigate.
  • You want to create automated training that can be personalized.
  • You’d like a centralized knowledge system that integrates into the apps where you and your team work.
  • You want to be able to get started with documentation and training in seconds.
  • You value outstanding customer onboarding and support.

An ocean of features behind the friendliest interface

Don’t hesitate to discover what all of the above looks like in the actual product, from our AI Assist to all things Analytics. Take a peek!