For warehouse teams

Run the floor the same way every shift

Whale turns how your floor runs into SOPs every picker follows. Alice AI answers the question on the spot, so work doesn’t stop to find a lead.
Trusted by 5K+ teams of all sizes
|
4.8/5 (180+ reviews)

Scattered instructions are where order errors start

Challenge 1

Errors are hard to trace

Lack of systemized processes makes it difficult to identify where mistakes happen, leading to frequent order inaccuracies and stock issues.

Challenge 2

Every worker has their own way

Without clear documentation, warehouse tasks are often done differently by each worker, leading to errors and inefficiencies.

Challenge 3

Turnover keeps restarting training

Training new employees without standardized processes leads to slow onboarding, more mistakes, and higher labor costs.

How teams do it today

When orders go wrong, no one knows why.

Every worker runs picking and packing their own way.

New hires take weeks, and turnover restarts it.

Seasonal staff take too long to get productive.

With Whale

Every task follows the same documented steps.

One approved SOP per task, every shift.

Standardized onboarding gets new hires productive faster.

Role-based paths get peak-season hires productive fast.

Solution

Made for the floor to use, not just the office to set up

Document how the floor runs and turn it into training every shift completes.

Centralize and organize without breaking a sweat

Import your existing docs and PDFs, and Whale’s AI organizes and standardizes them automatically.

Reach your mobile workers

Give field workers mobile access to procedures, with QR codes that open the latest instructions.

Get the answer without finding a lead

Workers ask Alice, Whale’s AI assistant, and get the step straight from your approved SOPs, so work doesn’t stop while someone tracks down a supervisor.

Automate role-based training

Design custom training journeys for each role and let automation deliver them.

The numbers speak for themselves

Warehouse teams using Whale see results in the first few weeks.

50%

faster onboarding

#1

in Customer Service on G2, 3 years running

4.8/5

rating on G2

Why teams choose Whale

Rated ‘Best support’

The best support

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

Rated ‘Easiest to use’

Easy to use

Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

Rated ‘High performer’

High performance

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

Enterprise-ready. Out of the box.

Security, compliance, and admin controls that pass procurement on the first call.

SOC 2
CERTIFIED

HIPAA
Ready

GDPR
COMPLIANT

Integrations

Whale works where you do.

Don’t change your workflow. Whale integrates with the tools your team already uses, providing answers exactly when they’re needed.

Trusted by 5K+ teams of all sizes

|

4.8/5 (180+ reviews)

Loved for its overall simplicity and support

Frequently asked questions

Yes, you can export your SOPs on the paid plans of Whale. This feature is not available in the free version. Here’s what you need to know:

  • Scale plan and above: Full export functionality is included
  • Export format: SOPs can be exported as PDF files for offline use or sharing
  • Microsoft Word: Export any SOP straight to an editable Word document in one click

Your data is stored in SOC 2 compliant, enterprise-grade data centers, and yes, you can choose where it’s hosted. We offer two locations:

  • Europe: Belgium (GDPR compliant)
  • United States: Iowa (GDPR compliant)

During setup, you can select which location best suits your needs. This gives you control over data residency, helping you meet compliance requirements and optimize performance based on your team’s primary location. All data centers maintain the highest security standards with SOC 2 Type II certification, ensuring your SOPs and company knowledge are protected with enterprise-level security and privacy controls.