For warehouse teams

Run the floor the same way every shift

Whale turns how your floor runs into SOPs every picker follows. Alice AI answers the question on the spot, so work doesn’t stop to find a lead.

Trusted by 5K+ teams of all sizes

|

4.8/5 (180+ reviews)

Scattered instructions are where order errors start

Challenge 1

Errors are hard to trace

Lack of systemized processes makes it difficult to identify where mistakes happen, leading to frequent order inaccuracies and stock issues.

Challenge 2

Every worker has their own way

Without clear documentation, warehouse tasks are often done differently by each worker, leading to errors and inefficiencies.

Challenge 3

Turnover keeps restarting training

Training new employees without standardized processes leads to slow onboarding, more mistakes, and higher labor costs.

How teams do it today

When orders go wrong, no one knows why.

Every worker runs picking and packing their own way.

New hires take weeks, and turnover restarts it.

Seasonal staff take too long to get productive.

With Whale

Every task follows the same documented steps.

One approved SOP per task, every shift.

Standardized onboarding gets new hires productive faster.

Role-based paths get peak-season hires productive fast.

Solution

Made for the floor to use, not just the office to set up

Document how the floor runs and turn it into training every shift completes.

Centralize and organize without breaking a sweat

Import your existing docs and PDFs, and Whale’s AI organizes and standardizes them automatically.

Reach your mobile workers

Give field workers mobile access to procedures, with QR codes that open the latest instructions.

Get the answer without finding a lead

Workers ask Alice, Whale’s AI assistant, and get the step straight from your approved SOPs, so work doesn’t stop while someone tracks down a supervisor.

Automate role-based training

Design custom training journeys for each role and let automation deliver them.

The numbers speak for themselves

Warehouse teams using Whale see results in the first few weeks.

50%

faster onboarding

#1

in Customer Service on G2, 3 years running

4.8/5

rating on G2

Features

Simple yet powerful tools for documentation & training

Success stories

Real results for teams small and big.

TurnUp

TurnUp added 12 people to a 20-person team in one year and onboards every new hire through Whale, with admin and accounts ready before day one.

Wolfe Ridge Manufacturing swapped tribal knowledge for recorded SOPs with Whale’s Step Recorder. New hires now run tricky assembly processes right the first time, and the know-how stays in the business when someone moves on.

CashWa Direct

Cash-Wa Direct slashed onboarding time by 50% and revolutionized product training after implementing Whale’s all-in-one solution with integrated AI, comprehensive tracking, and built-in assessments.

Aurora Medical Spa

Rapidly-growing Aurora Medical Spa replaced paper-based training with Whale’s digital knowledge hub, giving 85+ employees instant access to critical procedures across multiple locations.

Oxygen Service Company

Oxygen Service Company has been running on EOS since 2013. With increased growth, the team needed a way to document, centralize & update processes.

Image Solutions

Image Solutions is a uniform service provider to some of the most well known brands. The 25-year-old company, 100 team members strong, had a growing need for streamlined internal processes.

Theiner ICT

Theiner ICT, a Dutch IT company, has been serving small and medium businesses since 2006. As the company grew from 3 to 35 employees, maintaining consistency in processes and knowledge sharing became increasingly difficult.

Rihm Family Companies

Rihm Family Companies, Inc. (RFC) is a 4th generation family-owned and operated business focused on providing exceptional service in the heavy-duty truck industry. See how Rihm is harnessing their company wisdom to onboard new hires.

SJA Solutions

SJA Solutions is the IT Solution for companies who don’t have IT! Find out how SJA Solutions is creating an internal Google using Whale.

Spartan Plumbing

Adi Klevit is a Whale Certified Partner and the CEO of Business Success Consulting Group. She worked with CEO of Spartan Plumbing Josh Ferguson to document the company’s process to help organize the business and ramp up new hires.

Posternock Apell

The team at Posternock Apell was looking for a way to systematize their policies and procedures for their legal firm. From implementing Whale they now have a more efficient way of working.

Wasatch I.T.

Whale was implemented to make it easy for policies and information to be sent out and read. The team can also now verify that users have read and understood it.

Fairway

With the help of a process consultant and Whale, Ben and his team were able to onboard new team members and train them consistently across locations.

Avior Wealth

Implementing Whale meant that Avior Wealth could train their team members across eight locations but with one central repository.

Why teams choose Whale

Rated ‘Best support’

Better support

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

Rated ‘Easiest to use’

Easier to use

Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

Rated ‘High performer’

Higher performance

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

Enterprise-ready. Out of the box.

Security, compliance, and admin controls that pass procurement on the first call.

SOC 2
CERTIFIED

HIPAA
Ready

GDPR
COMPLIANT

Integrations

Whale works where you do.

Don’t change your workflow. Whale integrates with the tools your team already uses, providing answers exactly when they’re needed.

Trusted by 5K+ teams of all sizes

4.8/5 (180+ reviews)

Loved for its overall simplicity and support

“Exceptional Tool for Business Knowledge”

Whale is excellent to document and organize business knowledge. Their AI makes it even easier!

Lyndon S.

Small-Business (0-50 emp.)

“Whale Keeps Work Organized and Teams Confident”

Whale unifies documentation, training, and reviews in one ecosystem.

Verified User in Accounting

Mid-Market (51-1000 emp.)

“Screen Recorder Transformed Our Productivity”

All features are excellent, but the Screen Recorder has boosted productivity for our company.

Andres A.

Enterprise (> 1000 emp.)

“User-Friendly Platform with Great Features”

Whale is very user-friendly. "Alice" has been a game changer, makes finding information effortless.

Martha Y.

Mid-Market (51-1000 emp.)

“Intuitive, fresh and easy!”

Whale's clean layout makes building and navigating SOPs a breeze.

Harley B.

Small-Business (0-50 emp.)

“Productivity Unleashed!”

Managing and write SOP versions, assign them, track progress through a dashboard, and automate revision tracking.

Verified User in Farming

Mid-Market (51-1000 emp.)

“My company utilizes Whale for our SOP’s and FAQ’s.”

Everything is very easy to locate and the search bar is my favorite feature. When I need a quick answer I turn to Whale to find what I am looking for.

Georgia R.

Mid-Market (51-1000 emp.)

“Whale Streamlined Our Processes and Boosted Team Onboarding”

Whale transformed how we manage internal processes. Documenting SOPs is fast and we can build and share training materials in minutes, making onboarding significantly more efficient.

Fábio B.

Enterprise (> 1000 emp.)

“Whale Keeps Department Training Organized with Boards, Libraries, and Playbooks”

Boards, Libraries, and Playbooks keep training organized by department, so you can generate videos, SOPs, quizzes, and more for each topic.

Ketan T.

Mid-Market (51-1000 emp.)

“Streamlines Documentation with Ease”

I use Whale for company handbooks, regulations, how-to's, and manuals, all on one platform. The step-by-step screen recorder auto-captures screenshots and saves me about an hour per guide.

Anouk V.

Mid-Market (51-1000 emp.)

“Effortlessly Streamlines Team Training with Solid Support”

Whale supports training my merchandising teams with AI and video features that break down training step by step. Creating training flows is easy, and quizzes ensure the material lands.

Shelley F.

Mid-Market (51-1000 emp.)

“Effortless SOP Management with Stellar AI Search”

Whale centralizes all our SOPs with standard formatting and makes them easy to find, especially with the fast AI search across thousands of documents.

Jitender T.

Small-Business (50 or fewer emp.)

Frequently asked questions

How to use Whale for warehouse operations?

Use Whale to standardize picking, packing and receiving procedures as SOPs, importing your existing docs and letting Alice organize them. Floor staff open any SOP on a phone or shared tablet, with QR codes at each bay or station. Assign training flows to get seasonal and temp hires productive in days, and use checklists and reporting to confirm procedures were followed.

How quickly can we get our warehouse SOPs into Whale?

Import your existing docs, PDFs, and spreadsheets and Whale’s AI organizes and standardizes them automatically, so your core picking, packing, and receiving procedures can be live in days.

Can floor staff access procedures without a computer?

Yes. Workers open any SOP on a phone or shared tablet, and QR codes at each bay or station put the right instructions one scan away, with no login hunt.

How does Whale help with high seasonal and temp turnover?

Role-based training paths get peak-season and temp hires productive in days. Assign the path once, Whale delivers it automatically, and you see who has finished before they hit the floor.

We run things differently on each shift, can Whale keep us consistent?

Each task has one approved SOP that every shift and worker follows, so work runs the same way and you can pinpoint where errors actually start.

How do we know staff actually read and understood procedures?

Assign SOPs as required reading with quizzes, and Whale logs completions so you can confirm who is up to date and follow up with anyone who is not.

For warehouse teams

Run the floor the same way every shift

Trusted by 5K+ teams of all sizes

|

4.8/5 (180+ reviews)

Scattered instructions are where order errors start

Challenge 1

Errors are hard to trace

Challenge 2

Every worker has their own way

Challenge 3

Turnover keeps restarting training

How teams do it today

When orders go wrong, no one knows why.

Every worker runs picking and packing their own way.

New hires take weeks, and turnover restarts it.

Seasonal staff take too long to get productive.

With Whale

Every task follows the same documented steps.

One approved SOP per task, every shift.

Standardized onboarding gets new hires productive faster.

Role-based paths get peak-season hires productive fast.

Solution

Made for the floor to use, not just the office to set up

Centralize and organize without breaking a sweat

Reach your mobile workers

Get the answer without finding a lead

Automate role-based training

The numbers speak for themselves

50%

faster onboarding

#1

in Customer Service on G2, 3 years running

4.8/5

rating on G2

Features

Simple yet powerful tools for documentation & training

AI Writing Assistant

Step Recorder

Screen Recorder

SOP & Process Templates

Policy Templates

Org Chart

Assignments

Rich Editor

Success stories

Real results for teams small and big.

Why teams choose Whale

Rated ‘Best support’

Better support

Rated ‘Easiest to use’

Easier to use

Rated ‘High performer’

Higher performance

Enterprise-ready. Out of the box.

SOC 2 CERTIFIED

HIPAA Ready

GDPR COMPLIANT

Integrations

Whale works where you do.

Loved for its overall simplicity and support

Lyndon S.

Small-Business (0-50 emp.)

Verified User in Accounting

Mid-Market (51-1000 emp.)

Andres A.

Enterprise (> 1000 emp.)

Martha Y.

Mid-Market (51-1000 emp.)

Harley B.

Small-Business (0-50 emp.)

Verified User in Farming

Mid-Market (51-1000 emp.)

Georgia R.

Mid-Market (51-1000 emp.)

Fábio B.

Enterprise (> 1000 emp.)

Ketan T.

Mid-Market (51-1000 emp.)

Anouk V.

SOC 2
CERTIFIED

HIPAA
Ready

GDPR
COMPLIANT