Create great looking documentation without breaking a sweat

Trusted by 5K+ teams of all sizes
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4.8/5 (180+ reviews)

Create process documentation on autopilot

Whale turns your workflows into polished documentation automatically. Just complete a process once while Whale captures screenshots, structures every step, and generates professional SOPs, guides, and training without spending hours writing documentation.

Reduce repetitive IT support requests

Give employees instant access to setup guides, troubleshooting steps, access procedures, VPN instructions, security policies, and software walkthroughs.

Train employees on new tools faster

Ensure employees follow the same approved workflows across Microsoft 365, Google Workspace, Okta, Slack, Jira, Salesforce, VPNs, and internal systems.

Manage in a single source of truth

Eliminate outdated documentation with one centralized place for approved, reviewed and up-to-date processes.

The leading standard operating procedure software

Document the way work gets done and turn it into training flows your team actually completes.

Empower your IT team for every operational challenge

Document processes & SOPs

Onboard and train team members

Roll out new software

Centralize your knowledge

Ensure compliance

Automate processes

The strongest IT teams run on standardized processes

Every IT process from new-hire provisioning to incident response lives in one place with the right person on the hook. Documentation ships at the same time as the system change it describes.

AI-powered video documentation

Walk through a software workflow with Step Recorder running. Alice, Whale’s AI assistant, turns the recording into a written SOP plus an annotated video your team can scrub through.

Role based training

Assign onboarding training flows by role so new IT hires learn the stack in the order you’d actually teach them. The right walkthrough loads the first time someone opens a new tool.

AI Chat Assistant

Alice answers tooling questions inside Slack or Teams using your team’s actual documentation. Tier 1 IT questions get resolved before they hit the queue.

Browser Extension

CoPilot lives in the browser and surfaces the right SOP inside whatever tool your team is in. New software rollouts come with the guide already loaded.
co pilot from whale

SME Approvals and Reviews

Set a process owner and a review cadence. Whale pings the right engineer on schedule when the system has changed and the SOP needs to catch up.

Why teams choose Whale

Rated ‘Best support’

Better support

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

Rated ‘Easiest to use’

Easier to use

Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

Rated ‘High performer’

Higher performance

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

Trusted by 5K+ teams of all sizes

|

4.8/5 (180+ reviews)

Loved for its overall simplicity and support

Integrations

Whale works where you do.

Don’t change your workflow. Whale integrates with the tools your team already uses, providing answers exactly when they’re needed.

Frequently asked questions

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