Whale customer reviews

Whale turns scattered know-how into trained teams. See reviews and awards from more than 5,000 teams.

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What customers say about Whale

Jackie Holtzhauer
Libby MacBride - SynergyVet LinkedIn
Robert - auditor feedback
Kathy Hannah COO
Kristof Hebel
Whale rollout celebration
Graeme Dergousoff - Rainbow Greenhouses
Ryan Stalgaitis
Nick Gordon
Alison Hill
Posternock Apell team
Ryan Stalgaitis whale rollout
Edward Arias LinkedIn
Sandy Johnson
Customer rollout
Whale rollout meeting
Customer feedback

Why teams choose Whale

G2 badge for Whale: Users Most Likely to Recommend, Standard Operating Procedures, Mid-Market
Rated ‘Best support’

Better support

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

G2 badge for Whale: Easiest to Use, Training Management Systems, Small Business
Rated ‘Easiest to use’

Easier to use

Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

G2 badge for Whale: High Performer, Onboarding
Rated ‘High performer’

Higher performance

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

Trusted by 5K+ teams of all sizes

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Five star G2 rating

4.8/5 (180+ reviews)

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Loved for its overall simplicity and support

Questions teams ask before choosing Whale

Whale holds a 4.8 out of 5 rating across 186 reviews on G2. Reviewers give Whale badges for support quality and ease of use.

Every quote on this page is a verified customer review on G2, written by teams that use Whale every day.

Teams use Whale to document SOPs and train employees on them. Alice, Whale’s AI assistant, answers questions from that knowledge while people work.

Whale is AI-Powered SOP Software that covers documenting and training in one place. See how Whale stacks up against tools like Trainual and Scribe on our comparison pages.

The reviews are real. So are the results.

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