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Reviews & awards

Whale customer reviews

  • 4.8/5 on G2
  • SOC 2 certified

Trusted by 5K+ teams of all sizes · 4.8/5 on G2

  • G2 badge for Whale: Users Most Likely to Recommend, Standard Operating Procedures, Mid-Market

    Rated ‘Best support’

    Better support

    Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

  • G2 badge for Whale: Easiest to Use, Training Management Systems, Small Business

    Rated ‘Easiest to use’

    Easier to use

    Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

  • G2 badge for Whale: High Performer, Onboarding

    Rated ‘High performer’

    Higher performance

    We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

4.8/5G2

Loved for its overall simplicity and support

Trusted by 5K+ teams of all sizes · 4.8/5 on G2

The reviews are real. So are the results.

Questions teams ask before choosing Whale

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01How is Whale rated on G2?

Whale holds a 4.8 out of 5 rating on G2. Reviewers give Whale badges for support quality and ease of use.

02Where do the reviews on this page come from?

Every quote on this page is a verified customer review on G2, written by teams that use Whale every day.

03What do teams use Whale for?

Teams use Whale to document SOPs and train employees on them. Alice, Whale’s AI assistant, answers questions from that knowledge while people work.

04How does Whale compare to other SOP tools?

Whale is AI-Powered SOP Software that covers documenting and training in one place. See how Whale stacks up against tools like Trainual and Scribe on our comparison pages.

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