You get a dedicated success manager who knows your team by name. When you’re stuck, a real person answers, fast.
Hi, I’m Stino. I run customer success, and I’ll help your team get going!
Your dedicated success manager learns your business and walks you through the platform. They stay with you after launch.
One success manager who owns your account start to finish.
Context carried from every conversation you have.
They walk you through the platform live, at your pace.
Someone at Whale whose job is your success.
A shared plan you build together, so you always know the next step and the outcome you’re driving toward.
Real names, real faces. One of them becomes your dedicated success manager and runs your account start to finish.
"Your success isn’t my job title, it’s the job. I’m in your corner before you even have to ask, and we win together."
"Somewhere between a hype man and a therapist, I make sure your goals actually happen, not just get talked about.”
"I help teams turn messy knowledge into documented excellence. And yes, I brought receipts."
Get started in less than an hour. Record one process a day, any process, and the library builds itself. No big project plan hanging over your team.
We migrate your existing content into Whale and structure it the way you want. After a call to map out what works best for your team, we do the heavy lifting.
We believe in help that respects your time. Quick answers about Whale live in the Help Center, and a real person is there the moment it matters.
When it counts, a real person picks up. Honest, sharp help from people who know the product inside out.
Clear, up-to-date guides covering anything about Whale itself. Most questions are answered before you finish typing.
Free templates and live workshops to build your library faster. Take what’s useful, at your own pace.
Trusted by 5K+ teams of all sizes
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4.8/5 (180+ reviews)
“Exceptional Tool for Business Knowledge”
Whale is excellent to document and organize business knowledge. Their AI makes it even easier!
“Whale Keeps Work Organized and Teams Confident”
Whale unifies documentation, training, and reviews in one ecosystem.
“Screen Recorder Transformed Our Productivity”
All features are excellent, but the Screen Recorder has boosted productivity for our company.
“User-Friendly Platform with Great Features”
Whale is very user-friendly. "Alice" has been a game changer, makes finding information effortless.
“Intuitive, fresh and easy!”
Whale's clean layout makes building and navigating SOPs a breeze.
“Productivity Unleashed!”
Managing and write SOP versions, assign them, track progress through a dashboard, and automate revision tracking.
“My company utilizes Whale for our SOP’s and FAQ’s.”
Everything is very easy to locate and the search bar is my favorite feature. When I need a quick answer I turn to Whale to find what I am looking for.
“Whale Streamlined Our Processes and Boosted Team Onboarding”
Whale transformed how we manage internal processes. Documenting SOPs is fast and we can build and share training materials in minutes, making onboarding significantly more efficient.
“Whale Keeps Department Training Organized with Boards, Libraries, and Playbooks”
Boards, Libraries, and Playbooks keep training organized by department, so you can generate videos, SOPs, quizzes, and more for each topic.
“Streamlines Documentation with Ease”
I use Whale for company handbooks, regulations, how-to's, and manuals, all on one platform. The step-by-step screen recorder auto-captures screenshots and saves me about an hour per guide.
“Effortlessly Streamlines Team Training with Solid Support”
Whale supports training my merchandising teams with AI and video features that break down training step by step. Creating training flows is easy, and quizzes ensure the material lands.
“Effortless SOP Management with Stellar AI Search”
Whale centralizes all our SOPs with standard formatting and makes them easy to find — especially with the fast AI search across thousands of documents.
