Whether you're documenting SOPs, onboarding new hires, or rolling out new software, show your people exactly how it's done, every time.
Turn tribal knowledge into clear, versioned procedures your whole team can follow.
Trigger the right training and tasks automatically when key events happen on your team.
Ramp new hires in days, not weeks, with guided training tracks and built-in verification.
Drive adoption of every new tool with step-by-step guides that meet people in the flow of work.
One searchable source of truth, so answers live in Whale instead of someone’s inbox.
Track who has read and understood every policy, with audit-ready records on demand.
Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.
Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.
We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.
Trusted by 5K+ teams of all sizes
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4.8/5 (180+ reviews)
“Exceptional Tool for Business Knowledge”
Whale is excellent to document and organize business knowledge. Their AI makes it even easier!
“Whale Keeps Work Organized and Teams Confident”
Whale unifies documentation, training, and reviews in one ecosystem.
“Screen Recorder Transformed Our Productivity”
All features are excellent, but the Screen Recorder has boosted productivity for our company.
“User-Friendly Platform with Great Features”
Whale is very user-friendly. "Alice" has been a game changer, makes finding information effortless.
“Intuitive, fresh and easy!”
Whale's clean layout makes building and navigating SOPs a breeze.
“Productivity Unleashed!”
Managing and write SOP versions, assign them, track progress through a dashboard, and automate revision tracking.
“My company utilizes Whale for our SOP’s and FAQ’s.”
Everything is very easy to locate and the search bar is my favorite feature. When I need a quick answer I turn to Whale to find what I am looking for.
“Whale Streamlined Our Processes and Boosted Team Onboarding”
Whale transformed how we manage internal processes. Documenting SOPs is fast and we can build and share training materials in minutes, making onboarding significantly more efficient.
“Whale Keeps Department Training Organized with Boards, Libraries, and Playbooks”
Boards, Libraries, and Playbooks keep training organized by department, so you can generate videos, SOPs, quizzes, and more for each topic.
“Streamlines Documentation with Ease”
I use Whale for company handbooks, regulations, how-to's, and manuals, all on one platform. The step-by-step screen recorder auto-captures screenshots and saves me about an hour per guide.
“Effortlessly Streamlines Team Training with Solid Support”
Whale supports training my merchandising teams with AI and video features that break down training step by step. Creating training flows is easy, and quizzes ensure the material lands.
“Effortless SOP Management with Stellar AI Search”
Whale centralizes all our SOPs with standard formatting and makes them easy to find — especially with the fast AI search across thousands of documents.
Don’t change your workflow. Whale integrates with the tools your team already uses, providing answers exactly when they’re needed.
AI credits are usage credits that power Whale’s AI features, including AI quiz generation, video-to-guide conversion, and AI-assisted card creation.
Ask Alice, Whale’s AI assistant, is trained on your workspace content and answers questions about your SOPs, policies, and procedures. Ask Alice does not use AI credits.
How many credits do I get:
Important details:
Whale has two seat types. Members consume content, and creators build and edit SOPs. Members are unlimited on every paid plan. Creators are included per plan, with the option to add more.
Free plan:
Scale plan:
Advance plan:
Enterprise plan:
Yes, you can export your SOPs on the paid plans of Whale. This feature is not available in the free version. Here’s what you need to know:
Your data is stored in SOC 2 compliant, enterprise-grade data centers, and yes, you can choose where it’s hosted. We offer two locations:
During setup, you can select which location best suits your needs. This gives you control over data residency, helping you meet compliance requirements and optimize performance based on your team’s primary location. All data centers maintain the highest security standards with SOC 2 Type II certification, ensuring your SOPs and company knowledge are protected with enterprise-level security and privacy controls.
No, the seats based pricing is regardless of roles.
Yes we do. Nonprofits can enjoy a 20% discount on all our subscriptions.
With our expertise, best practices and industry-specific templates, getting started with Whale is simple. Need help? Reach out to our dedicated customer success team.
You can cancel your plan anytime. If you decide to cancel we’d love to hear your experience.
We believe in keeping our systems up-to-date and ready to use, so we make sure every new update is immediately available to Whale users.