Whale vs. Waybook Comparison - Rated by G2
Whale scores 4.8 out of 5 and Waybook is only rated 3.5 on G2. Whale has also been awarded leader badges in the categories of Best ROI, Easiest to Use, and Best Relationship.
WE'RE PROACTIVE
Rated 'Best Support'
Whale supports new customers all the way from migrating their old documentation to creating new ones. Better support and faster onboarding means quicker documenting, onboarding and training so you can get aligned.
WE'RE QUICK
Rated 'High Performer'
We’ve made it priority to integrate intelligent features like AI Assist, auto translate and automated flows, and suggestions to make sure your team works smarter faster, not harder. Faster onboarding and faster training.
WE'RE EASY
Rated 'Easiest to Use'
Customers and users love the ease with which Whale can be navigated all the way from documenting new processes to sharing with a team member and analyzing the insights.
What they say about us on G2
“Interface if Use whale is quite simplest and easy to use. Onboarding exercises and videos are super cool. you Don't need to Jump in here and there. It start assigning you tasks by it self which is the best thing about Whale.”
Ali Z.
“Whale provides a comprehensive KMS/LMS for companies to provide a structured solution for training, onboarding, standard operating procedures and designed in a way to easily build out, add content, and assign ownership to SMEs. It provides built in tools, and the Whale team is very open to feedback on how to enhance and improve its product/platform.”
Jonathan F.
“Database for standard templates are collected on one place. It's a start to improve the efficiency between our three departments, located in three different cities. We don't lose time anymore to search certain standard mails or templates, we find it directly in Whale, what is a huge time saving. New colleagues can find in a wip important informations on our internal procedures.”
Sophie D.
Alice AI
Meet Alice, the AI that knows
how your company works
Alice is the AI assistant inside Whale. It works from your own SOPs and org chart, and builds content as well as finding it.
Answers with sources
Ask in plain language and follow up. Answers come from your workspace, with a link to the source.
Knows your org chart
Ask who owns a process, who reports to whom or which team handles what.
Creates for you
SOPs, checklists, step-by-step guides and quizzes, plus whole boards, libraries and playbooks when your permissions allow.
Brings in what you have
Turns PDF and Word files into SOPs, and videos into step-by-step guides.
Remembers how you work
Keeps your preferences and context, and you can see or delete every memory.
Whale MCP
Connect Claude, OpenAI or Gemini to search and build your SOPs, within your Whale permissions. Alice also works with Microsoft Teams, Slack and Notion.
How does the pricing vary?
Whale offers an ALWAYS free option that allows you to try the product with no fear of losing out because of time. This makes Whale a great choice for companies who want to really try (and TEST!) before they buy.
Waybook, by comparison, has a free trial option and 2 pricing tiers
- $99/mo for Waybook Core for 20 users and +$5 per Additional User
- Builder which is $12/month
- Or $198/mo for Waybook Pro for 20 users and +$10 per Additional User
- If you would like Waybook to consult on any matter, there is an additional charge of$95/hr
Dedicated to Customer Success & Support
We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.
We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!
Why others switched from Waybook to Whale
More ease of use
Rated ‘Easiest to Use’
Clients switch from Waybook to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.
More speed
Rated ‘High Performer’
We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.
More support
Rated ‘Best Support’
Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.
Whale's Award Winning Customer Care
At Whale, we’re dedicated to ensuring your success as you explore a powerful alternative to Waybook. Discover our tailored resources and personalized support, specifically designed to help you seamlessly transition from Waybook to Whale and achieve your goals effortlessly. Experience why Whale is the preferred Waybook competitor for businesses looking for enhanced user experience and superior support.
Knowledge Base
For Answers When You Need Them
Need answers on Whale? Our comprehensive Knowledge Base is at your fingertips, offering detailed articles, step-by-step guides, and in-depth videos. Whether you prefer to read or watch our videos, our award-winning* content is always available to you, completely free, forever.
Whale Universe
Your Gateway to Whale
Kickstart your Whale journey with the Whale Universe. It’s accessible directly from your dashboard. From the Whale Universe, you’ll be able to access ready-to-go templates, ask Alice (your personal AI assistant anything) and download the Mobile App, Step Recorder, and Extension in seconds.
Process University
Get Rewarded for Learning
Process University is like no other university. It’s a win-win for businesses and teams with process training that raises the value of your business and team members. Because we believe your teams don’t need training on our product, they should be awarded for being skilled in process.
1-on-1 Coaching
Invested in Your Success
For personalized guidance, our Customer Success team is ready to assist with 1-on-1 coaching. We don’t just teach you how to use Whale; we dive deep into best practices and use cases, ensuring you master the art of knowledge documentation. Let us help you navigate the platform with confidence.
Weekly Q&A Sessions
Learn As You Grow
Join our weekly training and Q&A to get personalized answers to your questions. Our regular webinars introduce new features and show you how to maximize your potential on the Whale platform. Whenever a new feature is introduced, we invite you to join us to ensure you get the most out of the platform.
Migration Services
Let Us Help You Make the Change
Already have your processes documented? We’re here to ensure a seamless transition to Whale. Our Migration Services don’t just transfer your content: they elevate it. We’ll refine and optimize your knowledge base to align with your goals, making it faster and easier for your team to find what they need.
Security
Security your IT team
can sign off on
What IT asks about before a rollout, answered.
SOC 2 certified
How your procedures and records are stored and protected is independently audited.
Granular permissions and enforced SSO
Available from the Advance plan, so access control matches how your organisation is already set up.
GDPR aligned
EU and UK data rights documented in the Whale Trust Center.
Your data, your region
Hosted in the US or the EU, whichever you choose.
Enterprise agreements
A BAA is signed on request on the Enterprise plan.
Plans that grow with your team
Compare every plan featureMOST POPULAR
Scale
For smaller teams looking to document and share process documentation within minutes.
$249Billed Yearly (Save 37%)per month, billed yearly
Try for FreeAdvance
For growing teams looking to onboard and train their teams quickly and efficiently.
$499Billed Yearly (Save 37%)per month, billed yearly
Book a DemoEnterprise
For larger teams looking to operate with maximum scalability, security and control.
Pricing on requestYearly billing only.
Book a Demo
Frequently Asked Questions (FAQ)
01What is Waybook?
Waybook is a business playbook platform that helps growing teams onboard new hires, document standard operating procedures, and centralize company knowledge.
02What is Waybook used for?
Waybook is used to onboard and train new hires, document processes and standard operating procedures, and build a searchable company handbook that keeps existing team members aligned on how work gets done.
03Where is Waybook based?
Waybook is UK-based and doesn’t appear to have any US customer success or sales team.
04What is Waybook's pricing?
Waybook pricing starts at $119 per month for 20 users.
05Which is better, Whale or Waybook?
Whale is one of the best SOP Software tools on the market for training. For any company of 50+ people, multi-site or multi-language operations, frontline teams who need mobile, or compliance requirements, definitely go with Whale. Whale is SOC 2 compliant, GDPR compliant and HIPAA ready.
06How easy is it to switch from Waybook to Whale?
Switching from Waybook to Whale is easy. With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.
07How easy is it to onboard my team members onto Whale?
Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.
08Is Whale expensive?
To start off with, Whale comes with a free plan. Yup. That’s FREE access up front so you can see the value before you spend a cent. After that, you only pay for what you use: add functionality when you need it, add team members when it makes sense. That means you pay for the features you want and the seats you actually use, nothing extra. You’ve literally got nothing to lose.
09What is the best alternative to Waybook?
Whale. Waybook gives you a company handbook; Whale gives you a handbook that proves itself. Every procedure has an owner, a version history and a review date, training is assigned per role, and you can show who has read and understood each version. Whale also starts free, rather than at $119 a month for 20 users.
10👉 Choose Whale as an alternative to Waybook if
- You need written SOPs, checklists and policies as your source of truth, with structured training and tracking, not a handbook alone.
- You want every procedure to have an owner, a version history and a review date.
- You need to prove who has read and understood which version.
- You’re looking for AI SOP Software with employee onboarding and training features.
- You want structured onboarding and training paths inside the tool rather than exported to an LMS.
- You want processes mapped to roles with an org chart.
- You want one searchable place for text, checklists and video together.
- You want AI tools to read and write your documentation through an MCP server.