Whale vs. Waybook Comparison - Rated by G2

Whale scores 4.8 out of 5 and Waybook is only rated 3.5 on G2. Whale has also been awarded leader badges in the categories of Best ROI, Easiest to Use, and Best Relationship.

WE'RE PROACTIVE

Rated 'Best Support'

Whale supports new customers all the way from migrating their old documentation to creating new ones. Better support and faster onboarding means quicker documenting, onboarding and training so you can get aligned.

A green and blue badge icon with a checkmark in the center, contained within a square with rounded corners and decorative edges, ideal for indicating completion of employee training.

WE'RE QUICK

Rated 'High Performer'

We’ve made it priority to integrate intelligent features like AI Assist, auto translate and automated flows, and suggestions to make sure your team works smarter faster, not harder. Faster onboarding and faster training.

WE'RE EASY

Rated 'Easiest to Use'

Customers and users love the ease with which Whale can be navigated all the way from documenting new processes to sharing with a team member and analyzing the insights.


What they say about us on G2

The g2 logo in an orange circle.
Ali Z.
Ali Z.
What else do you need for Centralized knowledge sharing Repository?
Interface if Use whale is quite simplest and easy to use. Onboarding exercises and videos are super cool. you Don't need to Jump in here and there. It start assigning you tasks by it self which is the best thing about Whale.
Jonathan F.
Jonathan F.
Highly Flexible KMS for Training, Onboarding and SOP management
Whale provides a comprehensive KMS/LMS for companies to provide a structured solution for training, onboarding, standard operating procedures and designed in a way to easily build out, add content, and assign ownership to SMEs. It provides built in tools, and the Whale team is very open to feedback on how to enhance and improve its product/platform.
Sophie D.
Sophie D.
Accountantsburo Lauwers
Database for standard templates are collected on one place. It's a start to improve the efficiency between our three departments, located in three different cities. We don't lose time anymore to search certain standard mails or templates, we find it directly in Whale, what is a huge time saving. New colleagues can find in a wip important informations on our internal procedures.
G2 badge for Whale: Easiest to Use, Training Management Systems, Small Business
G2 badge for Whale: High Performer, Onboarding
G2 badge for Whale: Users Most Likely to Recommend, Standard Operating Procedures, Mid-Market

How does the pricing vary?

Whale offers an ALWAYS free option that allows you to try the product with no fear of losing out because of time. This makes Whale a great choice for companies who want to really try (and TEST!) before they buy.

Waybook, by comparison, has a free trial option and 2 pricing tiers

  • $99/mo for Waybook Core for 20 users and +$5 per Additional User
  • Builder which is $12/month 
  • Or $198/mo for Waybook Pro for 20 users and +$10 per Additional User
  •  If you would like Waybook to consult on any matter, there is an additional charge of$95/hr
Whale customer success team member

Dedicated to Customer Success & Support

We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.

We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!

Why others switched from Waybook to Whale

Illustration of a person with a long arm extending through a computer window, pointing. The figure has blue hair and is dressed in a sweater and pants, highlighting the importance of process documentation in effective employee training.

More ease of use

Rated ‘Easiest to Use’

Clients switch from Waybook to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

Illustration of a kangaroo wearing large shoes, perfect for onboarding material, with trees in the background.

More speed

Rated ‘High Performer’

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

Illustration of a person with pink hair hugging a large blue heart with both arms, symbolizing the warmth and support found in effective employee training.

More support

Rated ‘Best Support’

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

Whale's Award Winning Customer Care

At Whale, we’re dedicated to ensuring your success as you explore a powerful alternative to Waybook. Discover our tailored resources and personalized support, specifically designed to help you seamlessly transition from Waybook to Whale and achieve your goals effortlessly. Experience why Whale is the preferred Waybook competitor for businesses looking for enhanced user experience and superior support.

Knowledge Base

For Answers When You Need Them

Need answers on Whale? Our comprehensive Knowledge Base is at your fingertips, offering detailed articles, step-by-step guides, and in-depth videos. Whether you prefer to read or watch our videos, our award-winning* content is always available to you, completely free, forever.

Whale Universe

Your Gateway to Whale

Kickstart your Whale journey with the Whale Universe. It’s accessible directly from your dashboard. From the Whale Universe, you’ll be able to access ready-to-go templates, ask Alice (your personal AI assistant anything) and download the Mobile App, Step Recorder, and Extension in seconds.

Process University

Get Rewarded for Learning

Process University is like no other university. It’s a win-win for businesses and teams with process training that raises the value of your business and team members. Because we believe your teams don’t need training on our product, they should be awarded for being skilled in process.

1-on-1 Coaching

Invested in Your Success

For personalized guidance, our Customer Success team is ready to assist with 1-on-1 coaching. We don’t just teach you how to use Whale; we dive deep into best practices and use cases, ensuring you master the art of knowledge documentation. Let us help you navigate the platform with confidence.

Weekly Q&A Sessions

Learn As You Grow

Join our weekly training and Q&A to get personalized answers to your questions. Our regular webinars introduce new features and show you how to maximize your potential on the Whale platform. Whenever a new feature is introduced, we invite you to join us to ensure you get the most out of the platform.

Migration Services

Let Us Help You Make the Change

Already have your processes documented? We’re here to ensure a seamless transition to Whale. Our Migration Services don’t just transfer your content: they elevate it. We’ll refine and optimize your knowledge base to align with your goals, making it faster and easier for your team to find what they need.

Frequently Asked Questions (FAQ)

Waybook is a business playbook platform that helps growing teams onboard new hires, document standard operating procedures, and centralize company knowledge.

Waybook is used to onboard and train new hires, document processes and standard operating procedures, and build a searchable company handbook that keeps existing team members aligned on how work gets done.

Waybook is UK-based and doesn’t appear to have any US customer success or sales team.

Waybook pricing starts at $119 per month for 20 users.

Whale is one of the best SOP Software tools on the market for training. For any company of 50+ people, multi-site or multi-language operations, frontline teams who need mobile, or compliance requirements, definitely go with Whale. Whale is SOC 2 compliant, GDPR compliant and HIPAA ready.

Switching from Waybook to Whale is easy. With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.

Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.

To start off with, Whale comes with a free plan. Yup. That’s FREE access up front so you can see the value before you spend a cent. After that, you only pay for what you use: add functionality when you need it, add team members when it makes sense. That means you pay for the features you want and the seats you actually use, nothing extra. You’ve literally got nothing to lose.

Whale. Waybook gives you a company handbook; Whale gives you a handbook that proves itself. Every procedure has an owner, a version history and a review date, training is assigned per role, and you can show who has read and understood each version. Whale also starts free, rather than at $119 a month for 20 users.

  • You need written SOPs, checklists and policies as your source of truth, with structured training and tracking, not a handbook alone.
  • You want every procedure to have an owner, a version history and a review date.
  • You need to prove who has read and understood which version.
  • You’re looking for AI SOP Software with employee onboarding and training features.
  • You want structured onboarding and training paths inside the tool rather than exported to an LMS.
  • You want processes mapped to roles with an org chart.
  • You want one searchable place for text, checklists and video together.
  • You want AI tools to read and write your documentation through an MCP server.

Elevate your team with better SOPs - Today!