Whale scores 4.8 out of 5 and Waybook is only rated 3.5 on G2. Whale has also been awarded leader badges in the categories of Best ROI, Easiest to Use, and Best Relationship.
Whale supports new customers all the way from migrating their old documentation to creating new ones. Better support and faster onboarding means quicker documenting, onboarding and training so you can get aligned.
We’ve made it priority to integrate intelligent features like AI Assist, auto translate and automated flows, and suggestions to make sure your team works smarter faster, not harder. Faster onboarding and faster training.
Customers and users love the ease with which Whale can be navigated all the way from documenting new processes to sharing with a team member and analyzing the insights.
Whale offers an ALWAYS free option that allows you to try the product with no fear of losing out because of time. This makes Whale a great choice for companies who want to really try (and TEST!) before they buy.
Waybook, by comparison, has a free trial option and 2 pricing tiers
We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.
We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!
| If you need to… | Choose |
|---|---|
| Write linear, document-style playbooks | Waybook |
| Capture processes automatically with the Step Recorder | Whale |
| Train and test employees with quizzes and tracked progress | Whale |
| Keep a simple, text-first company manual | Waybook |
| Get AI help writing and improving SOPs | Whale |
| Surface answers where your team works | Whale |
Clients switch from Waybook to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.
We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.
Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.
At Whale, we’re dedicated to ensuring your success as you explore a powerful alternative to Waybook. Discover our tailored resources and personalized support, specifically designed to help you seamlessly transition from Waybook to Whale and achieve your goals effortlessly. Experience why Whale is the preferred Waybook competitor for businesses looking for enhanced user experience and superior support.
Need answers on Whale? Our comprehensive Knowledge Base is at your fingertips, offering detailed articles, step-by-step guides, and in-depth videos. Whether you prefer to read or watch our videos, our award-winning* content is always available to you—completely free, forever.
Kickstart your Whale journey with the Whale Universe. It’s accessible directly from your dashboard. From the Whale Universe, you’ll be able to access ready-to-go templates, ask Alice (your personal AI assistant anything) and download the Mobile App, Step Recorder, and Extension in seconds.
Process University is like no other university. It’s a win-win for businesses and teams with process training that raises the value of your business and team members. Because we believe your teams don’t need training on our product, they should be awarded for being skilled in process.
For personalized guidance, our Customer Success team is ready to assist with 1-on-1 coaching. We don’t just teach you how to use Whale; we dive deep into best practices and use cases, ensuring you master the art of knowledge documentation. Let us help you navigate the platform with confidence.
Join our weekly training and Q&A to get personalized answers to your questions. Our regular webinars introduce new features and show you how to maximize your potential on the Whale platform. Whenever a new feature is introduced, we invite you to join us to ensure you get the most out of the platform.
Already have your processes documented? We’re here to ensure a seamless transition to Whale. Our Migration Services don’t just transfer your content—they elevate it. We’ll refine and optimize your knowledge base to align with your goals, making it faster and easier for your team to find what they need.
With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.
Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.
To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.
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