Driving IT Excellence through Documentation and Training
Streamline your IT team(s), minimize technical errors, and enhance productivity with Whale’s all-in-one platform for process documentation and training.
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Without standardized procedures, recurring issues persist, consuming valuable time and causing disruptions to IT operations.
IT teams often struggle when critical knowledge is siloed, leading to inconsistent troubleshooting and slower project completion.
New hires in IT can take months to fully ramp up without clear documentation and process training, delaying key projects.
Use the AI writing assistant, screen recordings, and ready-to-go SOP templates to create clear, user-friendly procedures in no time. It’ll make your team’s processes smoother and a lot easier to follow.
With Whale’s Web Extension, you can give your team the right knowledge no matter what tool, app, or website they’re using. Instead of hunting for crucial info, Whale brings it right to them when they need it.
Meet Alice, your smart AI assistant. She doesn’t just interpret your questions—she understands them. Thanks to advanced tech, she digs into your company’s collective knowledge to give you accurate and super relevant answers, in your language of choice.
Design custom training journeys for each team and role, and let automation handle the delivery to save you a ton of time! Plus, you won’t have to wait for employees to finish one subject before allowing them to move onto the next—everything flows seamlessly.
Leverage the AI writing assistant to create new procedures faster and with less effort
Automatically document every click, keystroke, and navigation path to create detailed, step-by-step instructions
Create bite-size videos to show how to perform specific tasks or follow procedures
Create new procedures by using pre-built templates templates that save time, reduce effort, and ensure best practices
Ask Alice, your knowledge assistant, to retrieve the answer to any of your questions- From your mobile device or web app
Pro actively suggest in-context knowledge in the websites and tools your team already uses
Assign ownership of your knowledge and regularly review its accuracy
Capture easy-to-digest information using text, videos, GIFs, images and much more
Whale is AI-powered software for documenting processes and training.
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