Menu

Meet Coral AI.

Your AI team member for trusted company knowledge. Scale AI across your company with Coral, who delivers trusted answers, drafts documentation and proposes updates for your team to approve.

  • 4.8/5 on G2
  • SOC 2 certified
Ask Coral
SK
How do I submit my expense notes?

Works where your team works

No new tool to learn. Your team asks Coral where they already are, and gets an answer from your approved processes, with the source.

On your phone

Ask Coral from your phone, on the floor, on the road or at the workstation.

In your browser

CoPilot, the Whale browser extension, brings your AI team member into the web apps you use, ready when you need help.

In the Whale app

Ask Coral next to the guide, the training or the checklist you are working on.

In your AI tools

Through Whale MCP, Claude, ChatGPT and Gemini answer from the same approved processes your team follows.

AI that knows its boundaries

Everything your team captures in Whale becomes something Coral can answer from, within the permissions you set. Coral only answers from what each person is allowed to see, so sensitive information stays with the people who need them. Fewer interruptions for your experts, faster answers for everyone else.

“They can simply ask Coral, the AI tool, any question, and she responds with answers drawn from our own documents.”

G2HR Manager, Mid-Market (51-1000 emp.) · G2 review

Let Coral do the heavy lifting

From the first recording to the last quiz, AI captures how work gets done, builds the training and keeps it all current. Your team reviews instead of writing from scratch.

Keep your knowledge sharp, not just searchable

Scores every guide and shows what would improve it. Each guide gets a health score, so you see what is weak before your team does.

Finds the questions Coral couldn’t answer. Every gap shows up in a list, ready for someone to document.

Finds where quizzes and onboarding break down. See which steps people stop at and which questions trip them up.

Finds searches with no useful results. Know what your team looks for and cannot find.

Finds content nobody is using. See which guides go unread, and by which team.

Every finding has a Fix action that opens Coral with the content. Coral proposes the change and you approve it.

Knowledge health
82

Knowledge healthAcross all workspaces. Three guides would lift it the most.

Returns checklistOperationsOut of date
Refund policyCustomer SuccessNo owner
Onboarding week oneOnboardingUnclear step
Month-end closeFinanceHealthy

Your AI tools work from the same playbook

Whale MCP lets Claude, ChatGPT and Gemini answer from the same approved processes your team follows. Update a process once in Whale, and Coral, your team and your AI tools all work from the new version.

How it works

  1. Connect your AI tools

    An admin enables Whale MCP and decides which AI tools connect.

  2. Ask and build

    Your team asks questions and builds SOPs from the AI tool they already use.

  3. Permissions stay in place

    Your AI sees and changes only what that person can see and change in Whale.

Answers your team can find

  • Ask in plain language

    No keywords or folder hunting. Ask the way you would ask a colleague, and follow up.

  • Answers with the source

    Every answer links to the approved procedure it came from.

  • Honest when it doesn’t know

    If a topic isn’t covered yet, Coral says so instead of guessing, and suggests capturing it next.

Security

Security your IT team
can sign off on

What IT asks about before a rollout, answered.

  • SOC 2 certified

    How your procedures and records are stored and protected is independently audited.

  • Granular permissions and enforced SSO

    Available from the Advance plan, so access control matches how your organisation is already set up.

  • GDPR aligned

    EU and UK data rights documented in the Whale Trust Center.

  • Your data, your region

    Hosted in the US or the EU, whichever you choose.

  • Enterprise agreements

    A BAA is signed on request on the Enterprise plan.

Ready to
meet Coral?

Coral is part of Whale. Start for free and it is there from the first piece of knowledge you add.

  1. 01

    Start for free

    Sign up without a credit card and set up your first workspace.

  2. 02

    Add your team knowledge

    Import the documents you have, record a process, or ask Coral to draft a new one.

  3. 03

    Ask Coral

    Your team asks in the Whale app, the browser or on their phone, and Coral answers from what you captured. That is the whole setup.

Questions buyers ask us

01What is Coral?

Coral is the AI team member inside Whale. It answers your team’s questions from your approved processes, with the source, and helps managers capture processes, write quizzes and keep everything current.

02Where do Coral’s answers come from?

From your approved processes in Whale. Every answer links to the procedure it came from, so your team can check it.

03What if Coral doesn’t know the answer?

It tells you the topic isn’t covered yet instead of guessing, and suggests capturing it next. Questions your team keeps asking show up as recommendations.

04Where can my team use Coral?

In the Whale web app, on the mobile app, and in the web apps you use through CoPilot, the Whale browser extension.

05Why not just use ChatGPT?

ChatGPT doesn’t know how your business runs or who was trained on it. Coral answers from your approved processes and shows the source, and Whale tracks who read and completed each assignment. Through Whale MCP, ChatGPT can read from Whale too.

06Is our data safe with your AI?

Yes. Whale is SOC 2 certified, GDPR aligned and hosted in the US or the EU. Whale MCP works inside each person’s Whale permissions, and an admin decides which AI tools connect. A BAA is available on the Enterprise plan.

07What else can Coral do?

Create video guides from recordings, import and edit your docs, write quizzes, show who is excelling and add voiceovers to your guides.

Say hello to Coral

See Coral answer from one of your own processes. Start free, no credit card required.

Book a demo

See Whale in action. Leave your details and we'll be in touch to schedule it.

Number of employees at the company