For manufacturing teams

Run production without relying on tribal knowledge

Whale turns how your best operators work into SOPs every shift follows. Alice AI answers process questions on the floor, so the line doesn’t stop to find you.
Trusted by 5K+ teams of all sizes
|
4.8/5 (180+ reviews)

Production quality shouldn't depend on who's on shift

Challenge 1

Quality changes shift to shift

Without standardized processes, product quality can vary, leading to rework, waste, and dissatisfied customers.

Challenge 2

Downtime waits on one person

Lack of clear maintenance procedures results in delayed repairs and unplanned equipment downtime, affecting overall production.

Challenge 3

New hires take too long to ramp

New hires take longer to become productive due to inconsistent training, slowing down operations and impacting output.

How teams do it today

Quality depends on who is running the line.

Maintenance know-how lives in a few people's heads.

New hires learn by shadowing, which is slow.

When an operator leaves, their know-how leaves too.

With Whale

Every operator follows the same documented standard.

Maintenance procedures are documented, so repairs don't wait.

Role-based training gets new hires productive in days.

Process knowledge stays in the system when people leave.

Solution

Made to be used on the floor, not filed in an office

Document the way work gets done on your floor and turn it into training your team actually completes.

SOP creation - so easy that anyone can do it

Create clear procedures fast with AI, screen recordings, and templates that make processes easier to follow.

Automate role-based training

Design custom training journeys for each role and let automation deliver them.

Get the answer without stopping the line

Operators ask Alice, Whale’s AI assistant, and get the step straight from your approved SOPs, so they don’t wait on a supervisor or work from memory.

Reach your mobile workers

Give field workers mobile access to procedures, with QR codes that open the latest instructions.

The numbers speak for themselves

Manufacturing teams using Whale see results in the first few weeks.

50%

faster onboarding

#1

in Customer Service on G2, 3 years running

4.8/5

rating on G2

Why teams choose Whale

Rated ‘Best support’

The best support

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

Rated ‘Easiest to use’

Easy to use

Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

Rated ‘High performer’

High performance

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

Enterprise-ready. Out of the box.

Security, compliance, and admin controls that pass procurement on the first call.

SOC 2
CERTIFIED

HIPAA
Ready

GDPR
COMPLIANT

Integrations

Whale works where you do.

Don’t change your workflow. Whale integrates with the tools your team already uses, providing answers exactly when they’re needed.

Trusted by 5K+ teams of all sizes

|

4.8/5 (180+ reviews)

Loved for its overall simplicity and support

Frequently asked questions

Yes, you can export your SOPs on the paid plans of Whale. This feature is not available in the free version. Here’s what you need to know:

  • Scale plan and above: Full export functionality is included
  • Export format: SOPs can be exported as PDF files for offline use or sharing
  • Microsoft Word: Export any SOP straight to an editable Word document in one click

Your data is stored in SOC 2 compliant, enterprise-grade data centers, and yes, you can choose where it’s hosted. We offer two locations:

  • Europe: Belgium (GDPR compliant)
  • United States: Iowa (GDPR compliant)

During setup, you can select which location best suits your needs. This gives you control over data residency, helping you meet compliance requirements and optimize performance based on your team’s primary location. All data centers maintain the highest security standards with SOC 2 Type II certification, ensuring your SOPs and company knowledge are protected with enterprise-level security and privacy controls.