Whale vs. SweetProcess

Choosing the right tool for you

Looking for the best platform to document and centralize your processes, and use them to train your team? You’ve probably come across both Whale and SweetProcess.

While both Whale and SweetProcess help businesses create, document, and manage their standard operating procedures (SOPs) and Processes, there are some differences. 

Let’s explore to help you make the best choice.

A feature comparison

Sweetprocess vs Whale

Both Whale and SweetProcess  serve as a great tools for knowledge management. However, if you want to leverage your knowledge also to train your team, you’re going to want to test Whale.

We suggest signing up for the Whale ALWAYS free plan, which never expires, so you’ll be able to test what it’s really like to be in the product.

We’d suggest trying out the 14-day trial on SweetProcess just to test what will work best for you.

Whale vs. SweetProcess Comparison - Rated by G2

SweetProcess scores 4.3 out of 5 on G2, whereas Whale scores 4.7 out of 5. Whale has also been awarded leader badges in the categories of Best ROI, Easiest to Use, and Best Relationship.

More support

Rated ‘Best Support’

Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.

More ease of use

Rated ‘Easiest to Use’

Clients switch from other providers to Whale mostle because of our more user-friendly environment, making it easy for any team member to document, train or get trained.

More speed

Rated ‘High Performer’

We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.

What they say about us on G2

The g2 logo in an orange circle.
Ali Z.
Ali Z.
What else do you need for Centralized knowledge sharing Repository?
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Interface if Use whale is quite simplest and easy to use. Onboarding exercises and videos are super cool. you Don't need to Jump in here and there. It start assigning you tasks by it self which is the best thing about Whale.
Jonathan F.
Jonathan F.
Highly Flexible KMS for Training, Onboarding and SOP management
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Whale provides a comprehensive KMS/LMS for companies to provide a structured solution for training, onboarding, standard operating procedures and designed in a way to easily build out, add content, and assign ownership to SMEs. It provides built in tools, and the Whale team is very open to feedback on how to enhance and improve its product/platform.
Sophie D.
Sophie D.
Accountantsburo Lauwers
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Database for standard templates are collected on one place. It's a start to improve the efficiency between our three departments, located in three different cities. We don't lose time anymore to search certain standard mails or templates, we find it directly in Whale, what is a huge time saving. New colleagues can find in a wip important informations on our internal procedures.


Save up to 40% with yearly!

An illustration of a whale in blue and pink, showcasing the knowledge and documentation needed for employee training.

Forever Free

For small teams getting started with documentation

$ 0

Up to 5 seats

No cc required

Included in this plan:


For teams who want to document, organize and share company knowledge

$ 8

seat / month

Total $40 / month

(5 seats included)

Billed annually

Everything in Free, and...

🧑‍🏫 Group coaching & training included


An illustration of a whale with pink spots, showcasing my knowledge in SOPs and employee training.


For growing companies looking to automate and scale employee onboarding and training

$ 10

seat / month

Total $100 / month

(10 seats included)

Billed annually

Everything in Essentials, and...
🧑‍🏫 1-1 coaching & training included


For larger organizations looking for ultimate control and flexibility

$ 1200

/ month

100 seats included

Billed annually

Everything in Scale, and...

🧑‍🏫 1-1 coaching & training included
🚢 Migration services included

How does the pricing vary?

Whale an ALWAYS free option that allows you to try the product with no fear of losing out because of time. This makes Whale a great choice for companies who want to really try (and TEST!) before they buy.

SweetProcess has a since pricing option of $99 per month for 20 people with $5 per user additional fee for more user.

Dedicated to Customer Success & Support

We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.

We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!

Frequently Asked Questions (FAQ)

With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.

Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.

To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.

  • You’re looking for the fastest way to help you get your team aligned.
  • You want a solution that can help you document, train and onboard your team in zero time.
  • You want a platform that’s easy to use and to navigate.
  • You want to create automated training that can be personalized.
  • You’d like a centralized knowledge system that integrates into the apps where you and your team work.
  • You want to be able to get started with documentation and training in seconds.
  • You value outstanding customer onboarding and support.

An ocean of features behind the friendliest interface

Don’t hesitate to discover what all of the above looks like in the actual product, from our AI Assist to all things Analytics. Take a peek!