Choosing the right tool for process documentation and team training can be a game-changer for your organization.
While both Whale and ClickUp offer valuable features, Whale stands out as the smarter choice for those focused on documenting processes and training their team effectively.
Ease of use (G2)
Customer Support
Interface Complexity
Automated Workflows
Initial Setup Time
Learning Curve
Content Creation Tools
Artificial Intelligence
Integrations
Mobile Accessibility
Analytics and Reporting
Custom Branding
User Permissions
Pricing
✅ 4.8
✅ Exceptional, highly responsive
✅ Simple and intuitive
✅ Available
✅ Quick
✅ Short
✅ Comprehensive
✅ Advanced
✅ Wide range of tools
✅ Native app
✅ Advanced
✅ Extensive
✅ Available
✅ Granular
Find more info on Whale’s pricing here
✅ 4.3
✅ Good
❌ Complex for non-savvy users
✅ Available
❌ Time-consuming
❌ Steeper
✅ Comprehensive
✅ Available
✅ Wide range of tools
✅ Native app
✅ Advanced
❌ Limited
✅ Available
✅ Granular
Ease of use (G2)
✅ 4.8
✅ 4.3
Customer Support
✅ Exceptional, highly responsive
✅ Good
Interface Complexity
✅ Simple and intuitive
❌ Complex for non-savvy users
Automated Workflows
✅ Available
✅ Available
Initial Setup Time
✅ Quick
❌ Time-consuming
Learning Curve
✅ Short
❌ Steeper
Content Creation Tools
✅ Comprehensive
✅ Comprehensive
Artificial Intelligence
✅ Advanced
✅ Available
Integrations
✅ Wide range of tools
✅ Wide range of tools
Mobile Accessibility
✅ Native app
✅ Native app
Analytics and Reporting
✅ Advanced
✅ Advanced
Custom Branding
✅ Extensive
❌ Limited
User Permissions
✅ Granular
✅ Granular
Pricing
Find more info on Whale’s pricing here
Whale is designed to streamline process documentation and team training with features like step-by-step guides, process tracking, and a centralized knowledge base. Its standout feature is its advanced automation capabilities for training workflows, which ensure that team members receive the right training content at the right time, significantly reducing the manual effort involved in employee onboarding and ongoing training.
ClickUp is a versatile project management tool that includes task management, time tracking, and collaboration features. While it offers a range of functionalities, it lacks specialized features for process documentation and training.
Whale is praised for its intuitive interface and ease of use, with users highlighting how quickly teams can start using the platform without extensive training. According to user reviews, Whale has a G2 score of 4.8 for ease of use.
ClickUp, while powerful, can be overwhelming due to its extensive features. Users often mention a steep learning curve, particularly for teams new to such comprehensive tools. ClickUp’s G2 score for ease of use is 4.3.
Whale offers robust customer support with quick response times and helpful guidance. Users frequently commend the support team’s dedication to ensuring a smooth user experience.
ClickUp provides various support options, including chat and email support. However, users sometimes report slower response times and less personalized assistance compared to Whale.
Free Plan: Available
Essentials Plan: $8 per user per month
Scale Plan: $10 per user per month
Enterprise Plan: $1200 per month for 100 users
Find more info on Whale’s pricing here
Free Plan: Available
Unlimited: $7 per user per month
Business: $12 per user per month
Enterprise: pricing upon request
Rated ‘Best Support’
Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.
Rated ‘Easiest to Use’
Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.
Rated ‘High Performer’
We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.
"Whale has transformed how we document and share our processes. The intuitive interface makes it easy for everyone to get on board."
– John D., Operations Manager
"The ability to embed videos and rich media in Whale has significantly improved our team’s learning experience."
– Sarah K., Training Coordinator
"Whale’s customer support is top-notch. They are always ready to help and ensure we get the most out of the platform."
– David R., IT Director
"Switching to Whale was a game-changer for us. Our process documentation is now centralized and easily accessible."
– Emily W., HR Manager
We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.
We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!
With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.
Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.
To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.
Don’t hesitate to discover what all of the above looks like in the actual product, from our AI Assist to all things Analytics. Take a peek!
The knowledge-sharing tool that centralizes all of your standard operating procedures, policies, and internal knowledge so you can better onboard, train and grow your teams.