Looking for the best platform to document and centralize your processes, and use them to train your team? You’ve probably come across Whale and Scribe.
We’re comparing Whale versus Scribe to help you make the best choice.
Scribe is great step recording software but that’s pretty much all it does. The platform doesn’t allow you to centralize your processes and train your teams with them.
There are a few disadvantages to Scribe;
❌ It’s a pricey option
❌ It offers zero customizability according to your brand 🎨 unless on their Pro and Enterprise plans
❌ It has limited capability in creating lengthier, more technical processes
❌ It only Scribes, I.e., it doesn’t offer additional features like allowing you to train people on what’s been recorded
If you’re really going to get the value from a recording tool, you’ll need to consider how you turn those recordings into processes that can be used for onboarding and training and as a platform for growth.
Can it create process documentation in seconds?
Does it act as a central wiki for the whole company?
Is it compatible with existing tools and software?
Does it have the ability to share the recorded processes with the team?
Does it offer customization and integration options?
Does the platform offer user support and training resources?
If you’re looking for a tool where you could step record, screen record, start from scratch, automate onboarding with processes, train your teams with quizzes….and more, then you need Whale!
With Whale, you get;
âś… Faster ramp-up time for new hire onboardingÂ
âś… Automated employee training
âś… Centralized SOPs, processes, and company knowledgeÂ
âś… Knowledge your team can access in the moment of need
âś… The ability to access processes anywhere, anytime
âś… To eliminate repetitive questions
While Whale goes far beyond just step recording, it does offer it as part of its environment.
You can automatically generate a step by step tutorial in Whale, explaining specific actions in any web based software and add notes to each step.
Design custom training journeys for different teams and roles and rely on the automation features to save you time. Whale works so you don’t have to!
Measure the performance of your content and teams with advanced, actionable insights. đź“Š
Stay seamlessly connected to your company’s documentation anytime, anywhere, thanks to our mobile app! 📱📚
Whale supports new customers all the way from migrating their old documentation to creating new ones. Better support and faster onboarding means quicker documenting, onboarding and training so you can get aligned.
We’ve made it priority to integrate intelligent features like AI Assist, auto translate and automated flows, and suggestions to make sure your team works smarter faster, not harder. Faster onboarding and faster training.
Customers and users love the ease with which Whale can be navigated all the way from documenting new processes to sharing with a team member and analyzing the insights.
We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.
We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!
With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.
Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.
To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.
Don’t hesitate to discover how all of the above looks like in the actual product, from our AI Assist to all things Analytics. Take a peek!