Document

AI Writing Assistant

Draft a full SOP in seconds, not an afternoon

Give Alice, Whale’s AI assistant, a short prompt. Get back a structured SOP draft, ready to review, refine, and publish.
Trusted by 5K+ teams of all sizes
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4.8/5 (180+ reviews)

Can you just show me how to do that again?

Our training is just... a folder of PDFs.

Writing SOPs is the reason they never get written

You already know the process in your head. Alice, Whale’s AI assistant, takes a one-line prompt and hands back a structured first draft you can edit.

I already explained this 3 times this week.

I don't know... Sarah used to do that.

How teams do it today

Four hours staring at a blank page per SOP

Rewriting the same intro for every process

Half-finished drafts sitting in Google Docs

A documentation backlog that never shrinks

With Whale's

AI Writing Assistant

A full structured draft in seconds from one prompt

Consistent format across every SOP your team writes

Drafts that make it to publish instead of purgatory

The backlog goes away

Write in the way your team actually talks

Alice, Whale’s AI assistant, follows the tone and structure already set in your workspace. Add your own terms and abbreviations directly in the draft, and Alice picks them up in the next one.
A desktop and mobile screen displaying a software interface for "Sales Best Practices." The mobile screen shows an AI assistant named Alice answering a query about sales practices, highlighting the importance of SOPs for efficient onboarding.
A screenshot features a form for creating an "AI-Assist Card." A highlighted section with an icon and text reads "Create AI-Assist Card," indicated by a pink arrow.

From one prompt to a publish-ready draft

Type what the SOP should cover. Alice returns a full draft with a title, an intro, numbered steps, and checkpoints. Review the structure, tighten the wording, add screenshots, and publish.

The draft becomes a trained team, not another doc

The SOP Alice drafted drops straight into a Whale training flow, gets assigned to the right people, and feeds Alice’s answers for the rest of the team. CoPilot surfaces it inside the tool where the process runs.

How it works

Describe the process in one line

Open a card in Whale and tell Alice, Whale’s AI assistant, what the SOP should cover. One sentence is enough. Add context like the audience, the tool involved, or the outcome if you want a sharper first draft.

Review and refine the draft

Alice returns a structured SOP with a title, intro, numbered steps, and checkpoints. Edit any section inline, ask Alice to rewrite a specific step, or drop in screenshots and recordings from Step Recorder.

Publish it where your team works

Publish the card to your knowledge base, assign it inside a training flow, and let CoPilot surface it inside the tools your team already uses. Alice answers questions from the new SOP on day one.

Trusted by 5K+ teams of all sizes

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4.8/5 (180+ reviews)

Loved for its overall simplicity and support

Frequently Asked Questions

Good enough to get you 95% of the way there on most internal processes. Alice, Whale’s AI assistant, returns a full SOP with a title, an intro, numbered steps, and checkpoints, in the structure your workspace already uses. The parts that need human review are the specifics only you know: the exact threshold a number has to hit, the name of the internal tool, the person who owns the handoff. Everything around that is drafted for you. Teams that use Alice to draft report publishing SOPs in the time it used to take them to write the outline. You are editing and sharpening, not starting from nothing, and that is where the time savings come from.
Anything repeatable a person on your team already knows how to do. Onboarding checklists, customer support procedures, finance month-end closes, sales handoffs, HR policies, vendor management, incident response, software setup guides. Alice, Whale’s AI assistant, is trained on a broad base of operational knowledge and returns a usable structure for almost any business process. It is weaker on highly specialized technical content where the steps are proprietary to your tooling, and on physical or factory procedures where the work happens off-screen. For those, start with a bullet list of steps and ask Alice to format and expand them into a full SOP.
Yes. Alice, Whale’s AI assistant, reads the content already in your workspace and uses it as context for new drafts. The more you publish, the more Alice matches your tone, your formatting conventions, and the language your team actually uses. A workspace with ten polished SOPs produces sharper drafts than an empty one. This is why the second SOP is usually faster to finalize than the first, and the tenth is faster than the second. Alice is not rewriting from a blank template every time. Alice is writing the next one in the style of the ones already there.
Yes. Open any card in Whale and ask Alice, Whale’s AI assistant, to rewrite a section, shorten a step, expand a bullet into a full paragraph, or adapt the SOP to a different audience. Alice can also rewrite the whole document in a different tone or reading level. This is especially useful for SOPs that were written years ago and have drifted out of your current voice, or for documents you inherited from a previous tool and need to bring in line with the rest of your workspace. Editing in place is often faster than starting from scratch, and Alice handles both paths.
Alice, Whale’s AI assistant, does not know your proprietary tool names, internal abbreviations, or custom workflow labels out of the box. If your team runs on a tool called Stratus, or uses an internal term like “modeling standards” that means something specific in your company, Alice will not infer that from general knowledge. The workaround is straightforward. Add the terms directly in the first SOP you publish, or keep a short glossary card in your workspace that defines them. Once those terms are in the workspace, Alice uses them correctly in every new draft. Custom terminology support, as a native admin-managed glossary, is on the product roadmap. For now, the published workspace is the training ground.
ChatGPT gives you a generic draft in a chat window. You copy it out, paste it somewhere, format it, decide where to store it, and remember to keep it updated. Alice, Whale’s AI assistant, drafts inside Whale, where the SOP already has a home. The output lands as a structured card in your knowledge base. It can be assigned through a training flow, quizzed for comprehension, surfaced inside other tools through CoPilot, and kept current with review reminders. Alice also reads what is already in your workspace, so drafts match your existing tone and structure instead of reading like a generic template. ChatGPT writes text. Alice writes SOPs that your team actually uses.

Other features

Step Recorder

Capture screen clicks and turn them into formatted SOPs with screenshots.

SOP & Process Templates

Start from proven structures instead of a blank page.

Rich Media Editor

Add images, video, tables, and embedded content to any SOP.