The Leaky Bucket Syndrome and How to Combat Knowledge Loss

Do you have a leaky bucket?

In the fast-paced world of business, the flow of information is crucial for success. However, just like a leaky bucket, businesses often face the challenge of losing or misinterpreting valuable information when passed on from one person to another, leading to poor execution, costly mistakes, and missed opportunities.
Here’s how to prevent a leaky bucket and maximize your company knowledge

3 Reasons No One Reads Your Company Documents

Lady hiding her face with her hands

So you know that company knowledge is a competitive asset.

But no one seems to be reading the important company documents you’ve been producing. Frustrating, isn’t it?

Don’t worry; you’re not alone.

SOPs for Onboarding New Employees: 3 Examples To Use

3 SOPs you need for your employee onboarding programme

Onboarding new employees are one of the most important aspects of a hiring manager’s job but creating an onboarding program can be difficult without the right guidance.
What should you include in your program? And what are the best practices for onboarding new employees?
With John Elder from The Business Blocks, let’s discuss the three SOPs you need for your employee onboarding program.

The Customer Success Playbook

Customer Success Playbook

Philip Wolf is the Founder & CEO of Custify, a customer success platform for SaaS companies. Custify aims to take the pain out of customer success management and allows teams to spend time with clients rather than organizing CRM data.
We recently hosted Philipp on The Unlocking Growth Show to share his ultimate Customer Success Playbook;
3 ways to use Customer Success as a growth channel, not a cost center.

Why You Should Care About “Jobs to be Done!”

Jobs to be done book

We recently hosted Jim Kalbach on the Unlocking Growth Podcast speaking
about his book “The Jobs To Be Done Playbook”.
We wanted to know the essentials on HOW TO align markets to customers
needs but first, what on earth does “Jobs to be done” mean?