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Templates
Template Gallery
It all comes down to your need for documentation & training.
Choosing the right tool for process documentation and team training can be a game-changer for your organization.
While both Whale and ClickUp offer valuable features, Whale stands out as the smarter choice for those focused on documenting processes and training their team effectively.
Ease of use (G2)
Customer Support
Interface Complexity
Automated Workflows
Initial Setup Time
Learning Curve
Content Creation Tools
Artificial Intelligence
Integrations
Mobile Accessibility
Analytics and Reporting
Custom Branding
User Permissions
Pricing
4.8
Exceptional, highly responsive
Simple and intuitive
Available
Quick
Short
Comprehensive
Advanced
Wide range of tools
Native app
Advanced
Extensive
Available
Granular
Find more info on Whale’s pricing here
4.3
Good
Complex for non-savvy users
Available
Time-consuming
Steeper
Comprehensive
Available
Wide range of tools
Native app
Advanced
Limited
Available
Granular
Ease of use (G2)
4.8
4.3
Customer Support
Exceptional, highly responsive
Good
Interface Complexity
Simple and intuitive
Complex for non-savvy users
Automated Workflows
Available
Available
Initial Setup Time
Quick
Time-consuming
Learning Curve
Short
Steeper
Content Creation Tools
Comprehensive
Comprehensive
Artificial Intelligence
Advanced
Available
Integrations
Wide range of tools
Wide range of tools
Mobile Accessibility
Native app
Native app
Analytics and Reporting
Advanced
Advanced
Custom Branding
Extensive
Limited
User Permissions
Granular
Granular
Pricing
Find more info on Whale’s pricing here
Whale is designed to streamline process documentation and team training with features like step-by-step guides, process tracking, and a centralized knowledge base. Its standout feature is its advanced automation capabilities for training workflows, which ensure that team members receive the right training content at the right time, significantly reducing the manual effort involved in employee onboarding and ongoing training.
ClickUp is a versatile project management tool that includes task management, time tracking, and collaboration features. While it offers a range of functionalities, it lacks specialized features for process documentation and training.
Whale is praised for its intuitive interface and ease of use, with users highlighting how quickly teams can start using the platform without extensive training. According to user reviews, Whale has a G2 score of 4.8 for ease of use.
ClickUp, while powerful, can be overwhelming due to its extensive features. Users often mention a steep learning curve, particularly for teams new to such comprehensive tools. ClickUp’s G2 score for ease of use is 4.3.
Whale offers robust customer support with quick response times and helpful guidance. Users frequently commend the support team’s dedication to ensuring a smooth user experience.
ClickUp provides various support options, including chat and email support. However, users sometimes report slower response times and less personalized assistance compared to Whale.
Free Plan: Available
Essentials Plan: $8 per user per month
Scale Plan: $10 per user per month
Enterprise Plan: $1200 per month for 100 users
Find more info on Whale’s pricing here
Free Plan: Available
Unlimited: $7 per user per month
Business: $12 per user per month
Enterprise: pricing upon request
Expect quick answers on your questions, top notch coaching sessions and help with migrating your existing documentation to Whale.
Clients switch from other providers to Whale mostly because of our more user-friendly environment, making it easy for any team member to document, train or get trained.
We understand that documenting processes takes work. Everything we provide in and around our platform is aimed at making the heavy lifting lighter, and shortening the time to value.
Whether you’re a team of 5 or 205, and you have a bunch of SOPs lying around or are completely new to the documentation game.
“Next to their very competitive pricing, their support is from out of this world. We used other tools before, but we left a bit hanging in the past regarding the support piece. Stino & his team are always available whenever we have a query which is amazing!”
Jonas M., Small-Business (50 or fewer employees)
“We find Whale easy and intuitive to set up, navigate, and use, and the customer support has been AMAZING. Even though we are still onboarding—and so do not yet have our final structure in place—we can already find any process document within a few seconds (using Whale’s handy search feature).”
Verified User in Financial Services, Small-Business (50 or fewer employees)
“Whale is very user-friendly and has pre-built templates that make design and flow seamless! Automated reminders make it easy to keep important information up to date for staff in our change-oriented organization.”
Julie H., Mid-Market (51-1000 employees)
“The platform is easy to use and even easier to keep up to date. I love their search features, the widget (you can search and find without leaving your current window) and the automations.”
Julianne W., VP of Operations, Small-Business (50 or fewer employees)
We make sure that each customer is onboarded exceptionally so that they can use the magic of Whale to it’s fullest. Our team will give you feedback on the best way to get started and best practices for documentation.
We offer a full migration service and will teach you our proven framework on how to create impactful documentation with no effort. Or you can simply enlist the help of one of our Certified partners to help you get it done. Book a demo and tell our team what you need!
With Whale, you can get started in seconds. We offer a full migration service to get all your documents uploaded in no time at all.
Whale has a dedicated customer success team that supports new customers all the way from migrating their old documentation to creating new ones and using them to train new and current team members.
To start off with, Whale is free. Yup. That’s FREE with a capital ‘F’ for life. If you want to add functionality and team members you only pay for what you use. That means you only pay for the features you want and you only pay for the seats you use. You’ve literally got nothing to lose.
Don’t hesitate to discover what all of the above looks like in the actual product, from our AI Assist to all things Analytics. Take a peek!
