Think of the knowledge management process as organizing and distributing a library of your business’s collective intelligence—everything from customer insights and past project experiences to internal expertise and trade secrets.
Strong knowledge management processes integrate knowledge management actions—including discovery, capture, organization, assessment, sharing, reuse/application, and creation—into existing business processes so the internal or external end user can easily access, apply, and/or update that knowledge as needed.
Implementing a robust knowledge management process can significantly impact various aspects of your business. Here are a few benefits:
According to a report by Deloitte, companies with effective knowledge management practices were found to have 30% higher innovation rates and reduced information search time by as much as 35%—crucial metrics for growing businesses aiming to stay ahead.
Whale is the simple yet powerful standard operating procedure software.
Explore the easiest way to document, train and measure SOPs today!
No CC needed
When developing a KM strategy, consider the following elements to tailor it to the needs of your scaling business:
To get the most out of your KM efforts, here are some best practices:
If your team often spends time looking for information they know exists but can’t easily find, or if project failures are often due to knowledge gaps, then it’s time to consider a KM system.
The best tool depends on your specific needs. Popular choices include Whale, Trello for task-oriented knowledge, and Microsoft SharePoint for integrated office environments.
Start with basic tools like shared documents or spreadsheets. Focus on establishing KM practices and culture before investing in specialized tools.
By embracing these principles and practices, scaling businesses can ensure that their journey towards growth is both informed and efficient, empowering everyone involved with the knowledge they need to succeed.
Radically improve your organization’s efficiency.
Use Whale to get everyone from rookies to veterans on the same page, starting today.
As a healthcare professional, you know that every second counts when it comes to delivering high-quality patient care. Streamlining your hospital department’s procedures is crucial for ensuring efficient operations and positive outcomes. That’s where Standard Operating Procedures (SOPs) come in – they provide a clear, step-by-step guide for your team
What does knowledge management even mean? ?
If you’re new to the idea of knowledge management (KM) and knowledge sharing, then it’s likely that you still have many questions about what this process entails and how to get started with it in your organization.
AI reshaped the business landscape; HR is not immune—especially since HR’s role is more crucial than ever in driving engagement and productivity. The stakes of AI in HR are high: Gallup’s State of the Workforce Report revealed that disengagement costs the global economy a staggering $8.9 trillion—that’s 9% of global
Whale is AI-powered software for documenting processes and training.
No CC needed
Elevate your team with SOPs, training and checklists
Use Whale to effortlessly document your procedures, policies, and company knowledge, making employee training a breeze — with a bit of help from AI!
