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A group of people sitting at a table in an office during a client onboarding process.
Business Growth

12 Ways to Improve Your Client Onboarding Process

It’s no secret that first impressions matter. The same goes for business relationships – especially when you’re trying to land new clients.

That’s why having a strong client onboarding process is essential to the success of any business. After all, it’s the first step in building a lasting relationship with your client.

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The State of Entrepreneurship Report
Resources Archives

The State of Entrepreneurship Report

To celebrate National Entrepreneur’s Day, we interviewed entrepreneurs across the globe to gain insight into the challenges and critical factors of success facing scaling businesses in 2022. We present the State of Entrepreneursgip Report

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Harness the power of the media for your business
Business Growth

3 Ways to Harness the Power of The Media for Your Business

The media doesn’t care about you unless you’re Elon Musk, Jeff Bezos, or Martha Stewart, or doing something big, like really, really big! #unicorns and all that jazz.

Does that mean the media is out of your reach as an entrepreneur? And that you should just forget about media exposure?

Definitely not!

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Tips to keep top-rated talent in a scale-up
Employee Onboarding & Training

Three Tips to Keep your Top-Rated Talent in your Scale-Up

With the hiring and firing spree currently taking place in tech, you’d be mistaken for thinking that finding and keeping top-rated talent would be easy.

Whilst high profile companies including Uber, Microsoft, Twitter, Wayfair, Snap and Facebook-parent Meta have announced hiring freezes, others such as Netflix, Peloton and more are justifying layoffs.

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Overcome random acts of marketing
Business Growth

6 Ways to Overcome Random Acts of Marketing for Entrepreneurs

In 2017, Jennifer Zick founded Authentic Brand to help growing businesses Overcome Random Acts of Marketing™ to achieve next-level growth.

An experienced revenue builder, Jennifer had held sales and marketing executive roles for a variety of start-up and global enterprise organizations, where she thrived in building strong brands, teams, and customer relationships. We recently hosted Jennifer on the most recent episode of the Chaos to Clarity podcast.

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knoweldge transfer for growth Whale blog
SOP & Process Documentation

Knowledge Transfer is Your Business’s Muscle for Growth ?

Knowledge transfer is key!
The stronger your knowledge ‘position’ within your organization, the greater your propensity to grow.

We recently spoke to process consultant, Founder and CEO of Business Success Consulting Group, Adi Klevit to get her thoughts on why knowledge transfer matters.

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Why purpose is your UBER strategy blog
Business Growth

Why Purpose is your UBER strategy!

Purpose is intangible.

Not so says Pepe Marais, founding partner, and Integrated Group Chief Creative Officer of brand and communication group Joe Public United, one of South Africa’s biggest success stories in advertising.
We recently chatted to Pepe on what it means to have purpose

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Templates from this author

The Ultimate Action Plan Template

An action plan is essential for any entrepreneur looking to streamline their strategy and accelerate business growth. Let’s explore what an action plan really involves and how you can craft one that unlocks your business’s full potential.

B2B Sales Process Template: Unlocking Growth for Scaling Businesses

By following the structured steps outlined in our B2B sales process template, you can streamline your sales efforts, improve customer interactions, and ultimately drive more growth.

Templates – Sales

Templates – Orientation

Templates – Operations

Templates – Onboarding and Training

Your first step in getting everybody on the same page, and keeping them there.