Blog
Lisa Steingold
Lisa Steingold is the Head of Content for Whale. With a history in tech, she's authored 4 books and is obsessed with helping teams unlock the next level of growth and productivity. (And riding her bike)
Posts from this author
SOP & Process Documentation
The Ultimate Guide to Team Collaboration Software in 2026
Microsoft Steps Recorder is Being Phased Out—Here’s the Best Alternative. And why should consider this easy-to-use alternative
SOP & Process Documentation
Microsoft Steps Recorder (psr) is Being Phased Out
Microsoft Steps Recorder is Being Phased Out—Here’s the Best Alternative. And why should consider this easy-to-use alternative
Employee Onboarding & Training
How to Measure Employee Training Effectiveness in 2026
It’s essential to measure employee training effectiveness to ensure that your training programs are achieving their intended goals. Let’s look at how to make this practical in your team and organization.
Employee Onboarding & Training
Best Employee Training Software for the Real Estate Industry
Your real estate agents need more than luck to be successful — they need training, too. Find out some of the top employee training tools for real estate here.
Business Growth
Building a Business Playbook for Growth: A Comprehensive Guide
Are you struggling to keep on top of all the different processes and procedures within your business? Is it becoming more and more difficult for your staff to align their tasks with the overall company goals? If this sounds like you, it might just be time to think about implementing a business playbook.
SOP & Process Documentation
Transforming Countertop Fabrication with Whale: The Ultimate Guide for Operations Teams
In the countertop fabrication industry, achieving consistency, efficiency, and compliance while training employees can be a daunting task. But we’re here to show you how Whale can help ensure operations efficiency seamlessly. Here’s how!
Business Frameworks
What is the 80/20 Rule? And How to Use it, to Scale Your Business
Understanding The 80/20 Rule to scale your business results in more focused activity and results based activities. Today, we’re specifically diving into how to use The 80/20 Rule to scale your business.
Employee Onboarding & Training
How to Build an Employee Training Program (Step-by-Step Guide)
Training your employees is — dare we say — one of the most strategic investments a business can ever make. Here are 6 steps to build an employee training program the delivers return on investment and one that your team will love.
Employee Onboarding & Training
How to Overcome the Forgetting Curve & Make Employee Training Stick
Do you remember all the elements from your last training session? All the points from your last meeting? Or even what you had for dinner three days ago. Welcome to the Forgetting Curve. Today we explore that the forgetting curve is and how to design employee training so that it sticks!
Employee Onboarding & Training
How to Create AI Training Materials for Employees
Transform employee training with AI: Create engaging, personalized materials that boost retention and slash costs. Future-proof your workforce.
SOP & Process Documentation
From Chaos to Competitive Advantage: The Importance of Processes
Process is important. You probably know that having well-done AND well-utilized processes ensure that the right things get done by the right people at the right time. What you may not know is that it may just turn out to be the competitive advantage you’ve been looking for. ?
Employee Onboarding & Training
Building a Learning Culture: A Comprehensive Guide
Learning Culture; you’ve heard the word floating around on the world’s most followed LinkedIn posts, but it’s not simply a matter of implementing learning in your business. It’s how to make it matter and have an impact.
Templates from this author
Operations Templates
Warehouse Staff Training SOP Template
Human Resources Templates
Written Statement of Employment Particulars Template
Human Resources Templates
Right to Work Check Procedure Template
Human Resources Templates
Shared Parental Leave Policy Template
Human Resources Templates
Time Off for Dependants Template
Human Resources Templates
Reference Request & Provision Template (UK)