Blog
Lisa Steingold
Lisa Steingold is the Head of Content for Whale. With a history in tech, she's authored 4 books and is obsessed with helping teams unlock the next level of growth and productivity. (And riding her bike)
Posts from this author
Employee Onboarding & Training
Best Training Documentation Software for Training Manuals (2026)
Six training documentation tools compared for 2026 on verified pricing, real strengths and where each falls short, so you can pick the one your team will keep using.
SOP & Process Documentation
The Best Scribe Alternatives
Scribe is a good step recording software but you may want to consider alternatives because it’s pretty expensive for what you get. Let’s look at the best Scribe alternatives available and what each one offers.
SOP & Process Documentation
11 Best Trainual Alternatives in 2026 (Tested & Compared)
We compared 11 Trainual alternatives on verified pricing, ease of use and features. Almost half of this category no longer publishes prices at all, so here is what each one actually costs.
SOP & Process Documentation
Process for Healthcare is the Biggest Cure in 2026
Health systems may face a challenging year ahead in 2025, with increasing competition from nontraditional players, workforce shortages, and demands for new capabilities. However, these challenges also present opportunities for leaders to focus on efficiency. Here’s why process may be the cure that healthcare is looking for.
EOS®
The Rock You Need to Document Your Processes
If you’re unfamiliar with EOS®, you may wonder why we’re talking about rocks for processes? No, you haven’t stumbled onto a blog about geology. We’re talking business and how to achieve your objectives through the Entrepreneurial Operating System using rocks. Here’s the Rock you need to document your processes
Business Growth
Celebrating World and National Entrepreneurs’ Day (US)
National Entrepreneur’s Day, is celebrated annually on the third Tuesday in November! Entrepreneurs are much of the driving force behind innovation and economic growth. So we wanted to take not a moment or a day but a month to celebrate entrepreneurs everywhere for their grit, perseverance, and contribution.
SOP & Process Documentation
Unlocking the Power of Subject Matter Experts (SMEs) in Your Business
Most scaling businesses don’t harness the full potential of their team because they stop one step short of empowering top talent as the vehicle for growth that they could be. What if you could use subject matter experts in your business as a vehicle for growth? Here’s why and how to empower your team as subject matter experts.
Business Growth
Forget Time Management – How to Win the Time Game
Time management was all the rage in the 90s but there’s a whole new level of complexity in today’s world. Time management in today’s world isn’t going to cut it…
Business Growth
12 Ways to Improve Your Client Onboarding Process
It’s no secret that first impressions matter. The same goes for business relationships – especially when you’re trying to land new clients. That’s why having a strong client onboarding process is essential to the success of any business. After all, it’s the first step in building a lasting relationship with your client.
SOP & Process Documentation
SOP Evaluation and Measurement Process
Does anyone really care about how to measure SOP & Process Documentation, when you’re trying to scale and grow a business? The answer is probably no, but you should. In this piece, we’ll delve into why measuring SOP and process documentation matters, the key metrics you should consider, real-world examples, and best practices to help you unlock growth and achieve your business objectives.
SOP & Process Documentation
Go Paperless: Save Time and Space for Your Business
It’s strange to be writing a blog on going paperless in 2023. The age of AI, ChatGPT, and voice search means virtually all of us are paperless, even without realizing it. But if you are sitting in an office full of paperwork and have decided it’s time to go paperless, this is the guide for you.
SOP & Process Documentation
11 Documentation Statistics to Make You Rethink Process in 2026
How many times have you heard that SOP and Process documentation is essential in growing a business? And you know it’s true. But maybe you don’t know the implications for your business. Here are 13 documentation statistics that will compel you to reassess your processes in 2025.
Templates from this author
Operations Templates
Warehouse Staff Training SOP Template
Human Resources Templates
Written Statement of Employment Particulars Template
Human Resources Templates
Right to Work Check Procedure Template
Human Resources Templates
Shared Parental Leave Policy Template
Human Resources Templates
Time Off for Dependants Template
Human Resources Templates
Reference Request & Provision Template (UK)