The goal of onboarding isn’t information transfer. It’s job readiness.
Most onboarding programs fail for one simple reason: they try to do too much, too soon. HR teams and hiring managers often overload new hires with a flood of information—company history, org charts, policies, benefits presentations, product overviews, and more.
The result? New employees feel overwhelmed, disengaged, and unprepared to actually do their job.
Here’s how to create success for new hires from the get go.
What is Job Readiness?
The problem with most employee onboarding programs is that they try to overload the new hire with as much information as possible instead of providing what the employee needs.
Remember (excuse the pun) the forgetting curve? That annoying habit we humans have in forgetting knowledge we’ve just learned?
Well, if you overload new hires with a ton of information, what do you think is going to happen? They’re probably going to forget the majority of it.

Try taking this approach with new hires and build job readiness.
Job readiness means equipping someone to perform their role with confidence, competence, and independence. That doesn’t happen through slides, information packs, and welcome decks—it happens through skills-based training, building contextual knowledge, and giving people real opportunities to learn by doing.
6 Ways to Build Job Readiness for New Hires
Here’s how to build onboarding that prioritizes what really matters: getting new hires confident, competent, and contributing as quickly as possible.
1. Prioritize Role-Specific, Practical Training
It’s your job as HR or hiring manager to build an onboarding program that enables their success.
Skip the generic welcome decks. Focus onboarding around what the new hire actually needs to succeed in their role.
- What tools will they use daily?
- What workflows should they master?
- Who do they need to talk to, and what decisions will they make?
Get hands-on early. Job shadowing, sandbox environments, or simulated tasks can build muscle memory fast. Don’t make people sit through a week of presentations before touching their real work.
Pro tip: If you can’t tie a training item directly to their day-to-day responsibilities, save it for later.
2. Use a 30-60-90 Day Framework
Break onboarding into a 30-60-90 day onboarding program because not everyone needs to know everything on day one. Each onboarding phase should have its own set of goals. For example;
- Day 0–30: Learn the essentials. Meet the team, understand the tools, and complete foundational tasks.
- Day 31–60: Start contributing. Handle responsibilities with supervision, and give and receive feedback.
- Day 61–90: Own outcomes. Operate with more autonomy, hit performance targets, and integrate fully with the team.
This phased approach reduces cognitive load and gives both the manager and new hire a clear roadmap for success. Remember that this may need to be adapted for different roles.
Different roles require different timelines.
For example:
- Entry-level roles might spend more time in the "essentials" phase
- Technical positions might need a longer ramp-up for complex systems
- Leadership roles require more emphasis on relationship-building in the early phases
Document your expectations for each phase clearly, but remain flexible. Some employees will progress faster in certain areas while needing more time in others. Regular check-ins—weekly during the first month, bi-weekly thereafter—allow for adjustments to the timeline.
3. Deliver Contextual Just-in-Time Knowledge
Not everything needs to be taught up front. Give people what they need, when they need it. Deliver contextual knowledge.
The way most businesses handle knowledge is completely backward.
We build these massive information repositories – whether it’s SharePoint, Google Drive, or some fancy intranet system – and then basically tell people, "The answer to your question is in there… somewhere. Good luck finding it!"
Instead of an exhaustive systems training on Day 1, offer short, on-demand guides or tutorials they can access right before they start using the system. Use internal wikis, short videos, and search-friendly FAQs.
Better yet, deliver knowledge when it’s actually needed. In other words, deliver the knowledge your team needs when they need it, in the apps that they work in.
Example of Contextual Knowledge
Google’s approach: Google discovered the power of just-in-time onboarding when it experimented with a brief manager checklist delivered at exactly the right time. Managers were prompted with five simple onboarding actions (such as assigning a buddy and scheduling monthly check-ins) at the manager’s point of need. The result? New hires (a.k.a. “Nooglers”) matched with these prepared managers became fully effective 25% faster – roughly one month sooner – than their peers.
This “less is more” success story shows that providing concise, timely guidance beats overwhelming newcomers (and managers) with extensive upfront instruction.
The key is to deliver the right info at the right time so that new hires can immediately apply what they learn.
Less preload. More practical timing.
4. Define and Track Milestones
Set specific checkpoints at 30, 60, and 90 days depending on the individuals roles and responsibilities.
Vague goals like "get up to speed" or "learn the ropes" create uncertainty for both managers and new hires. Specific, measurable milestones provide clear targets and opportunities to celebrate progress.
Examples include:
For a marketing specialist:
- Complete 3 social media campaigns
- Produce 2 email newsletters
- Build 1 landing page independently
- Run 1 performance report and present findings
For a software engineer:
- Fix 5 minor bugs
- Complete 2 code reviews
- Ship 1 small feature to production
- Document 1 existing process
For a customer success manager:
- Handle 20 tier-one support tickets
- Conduct 10 customer onboarding calls
- Create 5 custom reports for clients
- Resolve 3 escalated issues
Use these markers to track progress and course-correct early. It gives structure to onboarding and provides momentum.
These milestones also act as clear indicators of job readiness.
Are they completing the tasks expected at this stage? Are they gaining independence or still requiring hand-holding? Structured milestones give you the data to answer these questions.
5. Ruthlessly Cut the Fluff
Information overload is the enemy of effective learning. Every unnecessary piece of content in your onboarding program dilutes attention from what truly matters.
If it’s not critical to their job in the first month, hold off.
New hires don’t need a detailed breakdown of your company’s 20-year history on Day 1. Focus instead on what helps them succeed now. Let them pull deeper context later, on their own terms.
Conduct an Onboarding Audit:
- Review Current Materials: Examine every element of your onboarding program and ask:
- "Is this essential for job performance in the first 30 days?"
- "Does this need to be delivered live, or can it be self-directed?"
- "Is this information available elsewhere if needed later?"
- Categorize Content:
- Now: Essential for immediate job performance
- Soon: Useful within the first 90 days
- Later: Contextual information that can wait
- Never: Outdated or unnecessary information
- Handle Compliance Efficiently: For required compliance or policy training:
- Distill to the essential information
- Explain why it matters, not just what the policy is
- Consider microlearning approaches rather than marathon sessions
- Use scenarios and examples rather than policy recitation
- Reimagine Delivery Methods:
- Convert hour-long presentations to 5-minute videos
- Replace long handbooks with searchable digital resources
- Transform passive sessions into interactive workshops
- Create checklists rather than lengthy procedure documents
Also reconsider the format of what you do share. Is that 90-minute Zoom call really necessary, or can it be a 10-minute video they watch at their own pace? Make space for learning, not lectures.
LinkedIn reduced their new hire orientation from two full days to a series of essential modules totaling three hours, supplemented by on-demand resources. They found that knowledge retention improved by 27%, and new hires reported feeling 35% more prepared to begin their actual work.
Bottom Line
Effective onboarding doesn’t mean sharing everything. It means preparing new hires to do their job—confidently, quickly, and competently.
When you shift from information overload to job readiness, you accelerate time-to-value for both the employee and the organization. You reduce the anxiety and uncertainty of the new hire experience. You build confidence, productivity and competence systematically rather than hoping it emerges naturally.
Design onboarding as a set of building blocks, not a firehose.
Your new hires (and your bottom line) will thank you.
FAQs for Job Readiness
What is job readiness?
Job readiness is the state of having the skills, knowledge, attitude, and behaviors needed to succeed in the workplace.
What are the benefits of job readiness?
By focusing on job readiness, companies can;
- Reduce time-to-productivity
- Improve job performance from the beginning
- Speed up onboarding
- Decrease employee turnover
- Enhance overall hiring efficiency
How can HR promote job readiness?
HR can promote job readiness through;
- Prioritize Role-Specific, Practical Training
- Use a 30-60-90 Day Framework and use a considered onboarding programs that build knowledge and specific competencies over time
- Deliver Contextual, Just-in-Time Knowledge
- Define and Track Milestones
- Ruthlessly Cut the Fluff
How should HR prepare for the future workplace?
HR should invest in;
- Employee onboarding programs
- Skilled training programs
- Automation
Read more in our Future Ready HR