Why we launched a process Challenge

Join the Whale Process Challenge

Between our team, we’ve interviewed hundreds of entrepreneurs, VP’s and heads of teams. There wasn’t a single one who said that process wasn’t important. It was actually quite the opposite.
Process isn’t the problem, getting process done is the problem.

SOP vs Policy: Which One Does Your Business Need?

Difference Between Process, SOPs, and Work Instructions

You’d be forgiven for being confused if you don’t know the difference between process, SOPs, and work instructions.

For starters, let’s start with the overall objective of all these documents. Essentially, they all aim to improve a business’s efficiency and quality of work. But they have different functions in order to help do that.

Why SOP Creation is Key to Team Success?

SOP Creation

Whether you’re just setting up your Standard Operating Procedures (SOPs), or your current documentation isn’t gaining enough airtime, getting SOP creation right can make all the difference.

Build a Process Mindset: 3 Common Stumbling Blocks to Avoid

Mindsets that prevent process

Lisa Gonzalez is no stranger to the world of entrepreneurship. Lisa grew up in an entrepreneurial family in California and supported them in their many business operations. With a wealth of entrepreneurial experience since then and as co-author of the book Process! We spoke to Lisa to find out exactly what it means to have a process mindset and the three typical stumbling blocks that prevent it

An Employee Training Guide with 3 Secret Tips from The Hilton

Welcome at a hotel. The secret to employee onboarding by The Hilton

With a workforce spanning nearly 420,000 people across 114 countries, it’s impossible to imagine how Hilton manages to maintain its world-renowned customer service! We spoke to the GM of the the Canopy by Hilton Portland to find out the secret to employee onboarding.

Save Time Using Intelligent Document Processing

Woman wondering how to efficiently save time documenting processes.

Who cares about how to save time documenting processes?

You probably know the importance of documenting processes, but let’s face it, the traditional approach can be time-consuming and laborious. That’s why we wanted to explore the game-changing strategies and techniques that can help you save time documenting process – we’re talking even months of time saved!

Standard Operating Procedure Document: Build Clear Processes

Collage of four linked circles: two construction workers, a person pouring coffee, two colleagues at a laptop, and a person inspecting a device. A hand connecting the circles with a string symbolizes the seamless flow of onboarding and employee training.

There is ALOT more to SOP and process documentation than purely writing SOPs. What you need to realize is that SOP and process documentation are the very keys you need to scale your business.
Here’s everything you need to know about SOP and Process Documentation

SOPs for Onboarding New Employees: 3 Examples To Use

3 SOPs you need for your employee onboarding programme

Onboarding new employees are one of the most important aspects of a hiring manager’s job but creating an onboarding program can be difficult without the right guidance.
What should you include in your program? And what are the best practices for onboarding new employees?
With John Elder from The Business Blocks, let’s discuss the three SOPs you need for your employee onboarding program.