How Apex Graphics documented 40 years of pharmaceutical knowledge

Results at a glance

• 40 years of knowledge

  Now written down

• 60+

  Team members

• Audit-ready

  Records per employee

• The challenge

  Quality is a core belief at Apex Graphics, built into its systems and procedures and improved through audits, training, and documentation. With strict pharmaceutical specs, keeping those processes organized and usable for training was the hard part.

  “Given the strict specifications of the pharmaceutical industry, it’s critical that all our processes are documented and that we have very solid training records. We were finding it to be a challenge to keep these processes organized and used efficiently for training.”

• The solution

  How Whale solved it

  Whale organized Apex Graphics’s SOPs and made documentation easy to access for new and existing employees. The team values the mobile app, which lets people train on their own time at home or on the go.

  

• The results

  Centralized SOPs

  SOPs and training records are centralized and easy to access across the team.

  • Faster, consistent training

    The team delivers consistent training on-site or through the mobile app, with a measurable drop in time and effort.

  • Less drain on operations

    Group training takes less out of the operation, freeing the team for the work that matters.

• Training flows

  Structured training sequences mean employees complete the right procedures in the right order, with no manual coordination.

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• Mobile app

  Team members access processes and complete training from any device, any time, removing location and schedule as barriers.

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• Alice AI

  All SOPs live in one place and update centrally, so the whole team works from the current version of every process.

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