Unlocking the Power of Subject Matter Experts (SMEs) in Your Business

Why Empower Your Team as Subject Matter Experts Whale blog header

Most scaling businesses don’t harness the full potential of their team because they stop one step short of empowering top talent as the vehicle for growth that they could be.

What if you could use subject matter experts in your business as a vehicle for growth?

Here’s why and how to empower your team as subject matter experts.

How to Create Operational Processes: A Step-by-Step Guide for Your Business

3 women in an office documenting from scratch

Operational processes are the lifeblood of every successful business. They streamline workflows, improve efficiency, and ensure consistency across teams. But if your processes aren’t documented or optimized, they can quickly become bottlenecks that hinder growth. In this guide, we’ll show you how to create operational processes from scratch, empowering your team to work smarter, not harder.

Go Paperless: Save Time and Space for Your Business

Lady who's happy to get rid of her paper

It’s strange to be writing a blog on going paperless in 2023. The age of AI, ChatGPT, and voice search means virtually all of us are paperless, even without realizing it.

But if you are sitting in an office full of paperwork and have decided it’s time to go paperless, this is the guide for you.

The Three Types of Training – Part 1: New Employee Onboarding

Types of onboarding training - new employee onboarding

New employee onboarding can be a challenge but there are a variety of different types of training that are crucial to ensure you’re giving your staff the tools they need to succeed. In this miniseries, we’re going to give you everything you need to understand the three most important types of training. Let’s start with onboarding.

The Ultimate SOP Checklist

Ultimate_SOP_Checklist blog image on Whale

Do you want to make sure your SOPs are in tip-top shape and full to the brim with useful AND useable information for your team? Look no further! Our Ultimate SOP Checklist covers everything from getting started through to keeping SOPs and processes maintained and up-to-date

Troubleshooting Employee Onboarding: Solving 9 Key Pain Points

A man, one of the subject matter experts, sitting at a desk with a laptop.

While good onboarding is part and parcel of an effective organization, getting it right isn’t always as natural. That’s why we look at the biggest challenges and pain points of employee employee onboarding processes and how you can address them.

What are the 4 C’s of Employee Onboarding?

5 C's of Employee Onboarding

Starting employee onboarding on the new hire’s first day? That’s mistake #1. According to Dr. Talya Bauer, employee onboarding begins from legal and policy-related aspects, which of course needs to happen long before the new employee begins.

Overcoming the Forgetting Curve: How to Make Employee Training Stick

How to overcome the Forgetting curve whale blog

Do you remember all the elements from your last training session? All the points from your last meeting? Or even what you had for dinner three days ago.

Welcome to the Forgetting Curve.

Today we explore that the forgetting curve is and how to design employee training so that it sticks!

The Three Types of Training – Part 3: Transitional training

Three types of training - transitional-training

There are a variety of different types of training that are crucial to ensure you’re giving your staff the tools they need to succeed. In this miniseries, we’re going to give you everything you need to understand the three most important types of training. In this third part, we’re going to focus on transitional training.