The Ultimate SOP Checklist

Ultimate_SOP_Checklist blog image on Whale

Do you want to make sure your SOPs are in tip-top shape and full to the brim with useful AND useable information for your team? Look no further! Our Ultimate SOP Checklist covers everything from getting started through to keeping SOPs and processes maintained and up-to-date

Troubleshooting Employee Onboarding: Solving 9 Key Pain Points

A man, one of the subject matter experts, sitting at a desk with a laptop.

Most scaling businesses don’t harness the full potential of their team because they stop one step short of empowering top talent as the vehicle for growth that they could be.

What if you could use subject matter experts in your business as a vehicle for growth?

Here’s why and how to empower your team as subject matter experts.

Why You Need to Empower Your Team as Subject Matter Experts

Why Empower Your Team as Subject Matter Experts Whale blog header

Most scaling businesses don’t harness the full potential of their team because they stop one step short of empowering top talent as the vehicle for growth that they could be.

What if you could use subject matter experts in your business as a vehicle for growth?

Here’s why and how to empower your team as subject matter experts.

Going Paperless? How to Digitally Document Your Assets

Lady who's happy to get rid of her paper

It’s strange to be writing a blog on going paperless in 2023. The age of AI, ChatGPT, and voice search means virtually all of us are paperless, even without realizing it.

But if you are sitting in an office full of paperwork and have decided it’s time to go paperless, this is the guide for you.

How to Start Documenting Process from Scratch

3 women in an office documenting from scratch

How to start documenting process from scratch is probably the number one question we get asked at Whale.

We’ve never done this before, how do we start? Is it worth starting?

The answer is yes, yes and yes!

Business documentation is like planting a tree. The best time to plant a tree was 10 years ago, the next best time is today. If you haven’t started documenting your business process and processes, then you’re going to want to start today.

Time to Reconsider Your Employee Training Strategy?

Reconsider your training strategy

Who’s got time to worry about an employee training strategy when you’re trying to scale your business right?
Well, the thing is that if set up right, your employee training strategy is one of the key elements that’s going to have your team performing at the top level!

What You Need to Master the 5C’s of Employee Onboarding

5 C's of Employee Onboarding

Employee onboarding doesn’t start on the first day your team member arrives. It starts with a process and a mindset long before the new employee begins. If you’re going to set your new team members up for success, you need to master the 5C’s of Employee Onboarding.

Overcoming the Forgetting Curve: How to Make Employee Training Stick

How to overcome the Forgetting curve whale blog

Do you remember all the elements from your last training session? All the points from your last meeting? Or even what you had for dinner three days ago.

Welcome to the Forgetting Curve.

Today we explore that the forgetting curve is and how to design employee training so that it sticks!

The Three Types of Training – Part 3: Transitional Training

Three types of training - transitional-training

There are a variety of different types of training that are crucial to ensure you’re giving your staff the tools they need to succeed. In this miniseries, we’re going to give you everything you need to understand the three most important types of training. In this third part, we’re going to focus on transitional training.