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- SOP & Process Documentation
You’d be forgiven for being confused if you don’t know the difference between process, SOPs, and work instructions.
For starters, let’s start with the overall objective of all these documents. Essentially, they all aim to improve a business's efficiency and quality of work. But they have different functions in order to help do that.
- Employee Onboarding & Training
Employee onboarding software helps onboard and train your teams. But it can be overwhelming to try to decide which one is right for you and your team. Don’t panic. We’ve compiled a list of the 10 best onboarding software to help you out..
- Employee Onboarding & Training
Employee onboarding doesn't start on the first day your team member arrives. It starts with a process and a mindset long before the new employee begins. If you're going to set your new team members up for success, you need to master the 5C's of Employee Onboarding.
- SOP & Process Documentation
Imagine you’ve put in the time and effort to actually create and transfer your company information and processes into one centralized hub, like Whale. But then no one accesses them because the names are abstract or obtuse?
Naming your SOPs properly is key!
- SOP & Process Documentation
Every customer service team needs SOPs. Consistency is key and will help your team achieve customer service excellence. In this blog we'll explore just how.
- Business Growth
Running a business can often feel like juggling a dozen balls at once. Between managing tasks, overseeing employees, handling finances, and staying on top of industry trends, it’s easy to become overwhelmed and scattered.
We’ve got 10 tips to help you organize your business and feel more balanced
Ready to unlock the next level of growth for your business?
