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Reconsider your training strategy
Employee Onboarding & Training

Time to Reconsider Your Employee Training Strategy?

Who’s got time to worry about an employee training strategy when you’re trying to scale your business right?
Well, the thing is that if set up right, your employee training strategy is one of the key elements that’s going to have your team performing at the top level!

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Customer Success Playbook
Business Growth

The Customer Success Playbook

Philip Wolf is the Founder & CEO of Custify, a customer success platform for SaaS companies. Custify aims to take the pain out of customer success management and allows teams to spend time with clients rather than organizing CRM data.
We recently hosted Philipp on The Unlocking Growth Show to share his ultimate Customer Success Playbook;
3 ways to use Customer Success as a growth channel, not a cost center.

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A man shrugging thinking of 6 Reasons why you shouldn't buy Whale
Business Growth

6 Reasons Why You Shouldn’t Buy Whale

If you’re reading this, you’re probably interested in a solution that helps you centralize your documentation, onboard new team members, and train your team.

Instead of just selling you on Whale, we want to take this space to give an honest breakdown of when it makes sense to buy Whale — and when it doesn’t.

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Jobs to be done book
Business Growth

Why You Should Care About “Jobs to be Done!”

We recently hosted Jim Kalbach on the Unlocking Growth Podcast speaking
about his book “The Jobs To Be Done Playbook”.
We wanted to know the essentials on HOW TO align markets to customers
needs but first, what on earth does “Jobs to be done” mean?

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A group of people in front of an AI tool
SOP & Process Documentation

AI is Coming to a Business Near You

Whale, let’s ChatGPT…

Unless you’ve been living away on another galaxy, you’ve heard of the latest artificial intelligence (AI) project to hit the planet.
In this article, we’ll look at why every business needs to invest in AI and actually why you probably already have.

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Use quizzes to create and foster a learning culture.
Employee Onboarding & Training

How to Create an In-quiz-ative Learning Culture?

Learning culture. It’s a buzz word.
“The single biggest driver of business impact is the strength of an organisation’s learning culture”, Josh Bersin

But what exactly is a learning culture, and why is it important? And how do you encourage team members to become more in-quiz-itive?

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Essentials of networking in business Whale blog
Business Growth

The Essentials of Networking in Business

The value of networking in business cannot be underestimated. A strong network is one of an entrepreneur’s most valuable assets with benefits ranging from emotional support to tangible referrals and investment.

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Templates from this author

The Ultimate Action Plan Template

An action plan is essential for any entrepreneur looking to streamline their strategy and accelerate business growth. Let’s explore what an action plan really involves and how you can craft one that unlocks your business’s full potential.

B2B Sales Process Template: Unlocking Growth for Scaling Businesses

By following the structured steps outlined in our B2B sales process template, you can streamline your sales efforts, improve customer interactions, and ultimately drive more growth.

Templates – Sales

Templates – Orientation

Templates – Operations

Templates – Onboarding and Training

Your first step in getting everybody on the same page, and keeping them there.