🏆 New hires at your best location learn the job from someone who has done it for years. At every other site, they learn from whoever’s free that shift.
A month in, no two locations run the job the same way. Nobody skipped onboarding. It just faded the moment the shadowing ended. 📉
There’s a better way 😉
🔁 Onboarding that sticks runs as a system. The same structured path reaches every new hire at every location, and each of them proves what stuck. After week one, the answers stay one tap away. It’s how a nine-location team runs every shift on documented process, and how teams using it cut onboarding time by 40 to 50% ⏱️
👋 Stino Smet, Head of Customer Success at Whale, has walked hundreds of teams through this rollout. He built the system on screen and took questions as he went. No slides. Real product.
This is for you if:
- You onboard people across more than one location, and every site does it a little differently
- Your new hires learn by shadowing whoever’s least busy that week
- You can’t tell who completed their training, let alone who retained it
You’ll see:
- How to build one onboarding flow and assign it automatically to every new hire, at every location
- How to generate a quiz from your existing content in one click, so completion means retention
- How new hires ask Alice, Whale’s AI assistant, and get answers weeks after onboarding ends, without pulling a manager off the floor
- How to see who finished and where each site is falling behind
