Something we see often in teams: employees follow guides that were never reviewed or approved by their manager…
“Writing SOP’s is hard enough, but managing their versions, assigning them, and monitoring completion requires a full-time role.”, Verified User, Mid-Market
Thomas from Whale’s Customer Success team showed how to set up contributor roles and approval flows so nothing goes live before it’s been reviewed. ✅
This is for you if:
- Your team writes documentation, but anyone can publish without review
- You want your team to contribute to the documentation but want control over what goes live
- Documentation management is eating your time
You’ll see:
- How contributor access works without giving publish rights
- How the approval flow looks before anything goes live
- How to give feedback, track what’s pending and what’s approved
