How to get your team writing SOPs, without losing control of what goes live

Something we see often in teams: employees follow guides that were never reviewed or approved by their manager…

“Writing SOP’s is hard enough, but managing their versions, assigning them, and monitoring completion requires a full-time role.”, Verified User, Mid-Market

Thomas from Whale’s Customer Success team showed how to set up contributor roles and approval flows so nothing goes live before it’s been reviewed. ✅

This is for you if:

• Your team writes documentation, but anyone can publish without review
• You want your team to contribute to the documentation but want control over what goes live
• Documentation management is eating your time

You’ll see:

• How contributor access works without giving publish rights
• How the approval flow looks before anything goes live
• How to give feedback, track what’s pending and what’s approved