Finding the perfect Standard Operating Procedure (SOP) software can feel overwhelming. Outdated processes cost businesses millions in lost productivity, yet modern SOP tools can reduce onboarding time by 60% and boost efficiency.
In this guide, we compare the 7 best SOP software solutions that streamline documentation, automate workflows, and keep teams aligned. Whether you’re scaling up or need a knowledge management system, we’ll help you find the best fit.
What is SOP Software?
SOP software is your digital command center for creating, managing, and sharing standard operating procedures. Think of it as your organization’s playbook – but way smarter and more dynamic than traditional documentation methods.The Old Way vs. The New Way
Traditional Methods If you have any of these symptoms, it’s time to update how you document processes in your company.- Documents scattered across shared drives
- Outdated procedures that no one updates
- Zero visibility into who’s actually following SOPs
- Hours wasted on formatting and organization
- Centralized, searchable knowledge hub
- Real-time updates and version control
- Interactive procedures employees actually use
- Automated workflow management
Why You Need SOP Software in 2025
Let’s get real – if you’re still managing SOPs the old way, you’re leaving money on the table. Here’s why:The Cost of Poor Process Management
- Companies lose an average of $12 billion yearly due to inefficient document management
- 42% of valuable company knowledge walks out the door when employees leave
- Teams waste 5-10 hours per week searching for information
The Impact of Great SOP Management
-
- 60% reduction in onboarding time
- 35% increase in employee productivity
- 25% decrease in operational errors
- 40% improvement in compliance adherence
The Benefits of Standard Operating Procedures Software
The statistics don’t lie. Here’s why SOP software is worth the investment:- Increased clarity. It creates a single source of truth, reducing errors and creating consistency in the business.
- Efficiency. Fortune 500 companies in total lose an average of $12 billion per year due to inefficiency caused by unstructured document management. (Signhouse)
- Boost employee engagement: With 51% of employees feeling unengaged at work, it’s more important than ever to make sure your processes are easy and enjoyable to follow.
- Never lose knowledge: 42% of role knowledge is lost when an employee jumps ship, meaning new hires have to relearn it all from scratch. Smart SOP software will make it easy for you to get that knowledge out of heads and into your system before your employees move on.
- Continuous improvement: The best SOP software will give you a full view of your processes so you can spot bottlenecks and areas for improvement. And once you’ve updated your SOPs? You can send updates straight to your employees’ computers in one click.
Ready to bring your SOPs into the 21st century? Sign up for a free subscription today!Having centralized SOPs and processes in your business will solve a range of problems, including chaos, competition and inconsistency. Sharing them with your teams will make you unbeatable. But what SOP process software options are there?
7 of the Best SOP Software for 2025
Here’s a structured comparison table of the tools listed:
| SOP Software | Key Features | Pricing | Best For | G2 |
|---|---|---|---|---|
| Whale | AI-powered documentation, automated training, workflow management, analytics | $99/month (Scale), Custom pricing (Enterprise) | Mid-sized to large companies focusing on training and compliance | ⭐ 4.7/5 |
| Process Street | Checklist-based SOPs, automation, scheduling, templates | $100/month (Startup), $415/month (Pro) | Workflow-heavy teams needing structured SOP execution | ⭐ 4.6/5 |
| Document360 | Knowledge base management, version control, customizable templates | Free plan; Paid from $149/month | Tech teams and support-heavy industries | ⭐ 4.7/5 |
| Scribe | Auto-generated step-by-step guides, customizable screenshots | $12–$23 per user/month | Teams needing quick, visual SOP creation | ⭐ 4.8/5 |
| Trainual | SOP & training platform, interactive testing, content embedding | $8–$12 per user/month | Growing companies focusing on knowledge transfer | ⭐ 4.7/5 |
| Tango | Visual guides, automatic step detection, screenshot annotation | Free (limited); Pro: $16/month | Training, onboarding, and visual SOP documentation | ⭐ 4.8/5 |
| Tallyfy | Process automation, task tracking, integrations | $5–$30 per user/month | Process-heavy teams needing automation | ⭐ 4.5/5 |
1. Whale
Whale stands out in the SOP software market by combining powerful AI capabilities with an intuitive user experience. While many platforms offer basic documentation features, Whale’s integrated approach to process documentation, training, and knowledge management sets it apart.Key Features of Whale
AI-Powered Documentation- Auto-generation of process documentation thanks to AI-Assist
- Smart templates that get you started from scratch
- Alice – the AI assistant that helps you find the answers you need when you need them
- Automated training flows
- Role-based access control
- Progress tracking and analytics
- Built-in quiz and assessment tools
- Centralized knowledge repository
- Version control and audit trails
- Automated workflow management
- Custom approval processes
- Integration with popular tools (Slack, Microsoft Teams, etc.)
What Makes Whale Different?
- AI-First Approach
- 60% faster documentation creation
- 40% improved process accuracy
- Intelligent content suggestions based on your existing procedures
- Seamless Implementation
- Average setup time: 2-3 days
- 90% user adoption rate
- Built-in templates for common processes
- Measurable Results
- 70% reduction in onboarding time
- 45% decrease in support tickets
- 85% improvement in process compliance
Customer Success Stories
“Whale reduced our onboarding time from 6 weeks to 2 weeks while ensuring consistent quality across all departments.”- Sarah Chen, Operations Director at TechCorp
- Michael Rodriguez, HR Manager at GlobalServe
Pricing Plans on Whale
Scale: $99/month/10 users- Advanced training features
- Custom workflows
- Priority support
- Analytics dashboard
- Everything in Scale
- Dedicated success manager
- Custom integration support
- Advanced security features
- Unlimited storage
Limitations to Consider
- Initial setup requires dedicated time for best results
- Advanced features may require training to fully utilize
Awards and Recognition
- G2 Leader in SOP Software 2024
- Best Customer Support (96% satisfaction rate)
- Highest ROI in category (average 312% ROI)
- Easiest to Use in Enterprise Category
Whale is Best For
Whale is particularly well-suited for:- Growing companies with 25+ employees
- Organizations focused on scaling operations
- Teams needing to maintain compliance
- Businesses investing in digital transformation
Overall Rating: 4.7/5 ⭐⭐⭐⭐½
Based on verified customer reviews
2. Process Street
Process Street is a versatile workflow and process management platform that helps organizations create, optimize, and automate their operational procedures. It allows businesses to document their workflows as checklist-based templates, making it easy to follow, track progress, and collaborate on tasks.Pros
- Simple to use and clean UI.
- Availability of pre-made templates covering every imaginable process.
- Processes can be scheduled to execute at a specified time or on a recurring basis.
- Form fields can be added anywhere inside a job description.
Process Street Cons
The process street-free version is limited, and paid plans can get expensive.Pricing
- The Startup plan starts at $100/mo
- The Pro plan starts at $415/mo
- The Enterprize plan starts at $1660/mo
Process Street Ratings
4.6 out of 5 on G2
3. Document360
Document 360 is a knowledge base and documentation management platform tailored for businesses and software developers. It provides tools to create, organize, and publish comprehensive documentation, FAQs, and help guides. Document 360 offers customizable templates and robust search capabilities, making it a valuable resource for companies looking to enhance customer support and self-service options.Pros
- The advanced editorial portal makes it easy to produce and review content.
- The document difference viewer lets you quickly see changes made to a page and the ability to roll back to previous versions.
Document 360 Cons
- The lack of a template library for new content makes it difficult to stick to a specific format and adds time to SOP and document creation.
Pricing
- Free plan available Standard: $149 per project/month, billed annually.
- Professional: $299 per project/month, billed annually.
- Business: $399 per project/month, billed annually.
- Enterprise: $599 per project/month, billed annually.
Document 360 Ratings
4.7 out of 5 on G2
4. Scribe
Scribe is a software solution designed to streamline data integration and migration processes. It enables businesses to connect various applications and data sources, allowing for the efficient transfer of data between them. Scribe makes the most of your screen capture with auto-generated step-by-step guides. Scribe is often used in scenarios where data needs to be synchronized or moved between different systems, such as CRM platforms, databases, and cloud applications.Pros
- Automates documentation
- Text, steps, and images can all be easily customised
- Sharing with a single click
- Simple to integrate into any knowledge base
Scribe Cons
- Possibly expensive for smaller businesses
- Only one pricing option for businesses smaller than enterprise
Pricing
The pro plan starts at $23/seat per month for individuals and $12/seat per month for a minimum of 5 team members.Scribe Ratings
4.8 out of 5 on G2
5. Trainual
Trainual is a knowledge transfer and training platform where growing teams build the playbook for how they do what they do. The platform is designed to streamline and simplify the process of creating and managing training materials and documentation within organizations.Pros
- Free trial available
- Role assignments manage both ownership of individual SOPs and training responsibilities It can easily embed external content, such as PDFs, GIFs, and videos
Trainual Cons
Somewhat limited knowledge test options compared to other training softwarePricing
Train: $8/month per user Scale: $12/month per userTrainual Ratings
4.7 out of 5 on G2
6. Tango
Tango is an SOP documentation software focused on visual guide creation. Through automated screen capture and step detection, it allows teams to create process documentation while performing tasks. The platform specializes in turning user actions into step-by-step guides that can be used for onboarding, training, and standard operating procedures.Pros
- Built-in data protection with smart blur and redaction features
- Easy editing tools for screenshots and annotations
- Broad integration capabilities with common business tools
- Quick sharing options
Tango Cons
- Live transcription window can be distracting during recording
- Limited customization options for guide formatting
- Desktop capture restricted to paid plans only
- Some users report occasional capture accuracy issues
- Steeper learning curve for advanced features
Pricing
- Free: Up to 25 seats and workflows (browser capture only)
- Pro: $16/month with annual billing ($20 monthly) for unlimited workflows and up to 25 seats
- Enterprise: Custom pricing (minimum $10,000 annually)
Tango Ratings
4.8 out of 5 on G27. Tallyfy
Tallyfy ia a process management platform that focuses on turning static SOPs into actionable, automated workflows. The platform transforms procedures into living processes that teams can track and execute in real-time.Pros
- Intuitive process automation without coding requirements
- Seamless integration with popular business tools (Slack, Gmail, Teams)
- Form-based process triggers
Tallyfy Cons
- Limited customization options for documentation formatting
- Basic document storage capabilities compared to dedicated knowledge bases
- May require additional tools for comprehensive knowledge management
- Learning curve for setting up complex automation rules
Pricing
- Docs Plan: $5 per member/month
- Pro Plan: $30 per member/month
- Annual billing provides 2 months free
- 14-day free trial available for all plans
Tallyfy Ratings
4.5 out of 5 on G2How to Choose the Right SOP Software for Your Business
Selecting the best Standard Operating Procedure (SOP) software isn’t just about ticking boxes—it’s about finding a tool that fits your workflow, scales with your business, and simplifies daily operations. Here are the key factors to consider when making your choice:1. Business Size & Complexity
- Large enterprises often need custom workflows, integrations, and role-based permissions.
- Small businesses may prefer a plug-and-play solution that’s intuitive and easy to implement.
2. Industry-Specific Needs
- If you work in regulated industries (e.g., healthcare, finance), compliance is non-negotiable. Ensure the tool offers audit trails, version control, and security features.
3. Integration with Existing Tools
- Your SOP software should sync seamlessly with HR software, CRMs, project management tools, and other systems you use daily.
4. Scalability & Long-Term Viability
- Choose a tool that grows with your business—can it support additional users, processes, and departments over time?
6 Steps to Finding the Right SOP Software
Making the right decision doesn’t have to be overwhelming. Follow these six simple steps to pinpoint the best tool for your needs:Step 1: Define Your Needs
- What challenges are you solving? Is it document management, automation, compliance, or training? List your must-have features.
Step 2: Research the Market
- Compare leading SOP solutions and filter out those that don’t align with your requirements.
Step 3: Shortlist Your Top 3-5 Options
- Compare features, pricing, and user reviews to narrow it down.
Step 4: Request Demos & Trials
- Speak with vendors, request demos, and test how intuitive the software feels for your team.
Step 5: Ask the Right Questions
- How is onboarding and support handled? Are there hidden costs for additional features or users?
Step 6: Make a Data-Driven Decision
- After trials, choose the software that offers the best mix of usability, scalability, and ROI.
Key Features to Look for in SOP Software
Once you’ve shortlisted your options, evaluate them based on these must-have features:✅ User-Friendly Interface
- Teams won’t adopt software that’s clunky or complicated. Look for an intuitive, easy-to-navigate platform.
✅ Customizable Templates
- Pre-built templates save time, but customization ensures SOPs match your unique business processes.
✅ Role-Based Access Control
- Protect sensitive information by managing who can view, edit, and approve SOPs.
✅ Version Control & Compliance Tracking
- Track changes over time, ensure compliance, and maintain an audit trail for regulatory needs.
✅ Collaboration & Real-Time Editing
- Teams should be able to edit, comment, and update SOPs collaboratively—without creating document chaos.
Bottom Line? SOP Software = Business Growth 🚀
Investing in the right SOP software isn’t just about documentation—it’s about scaling efficiency, reducing errors, and improving team productivity. 🔹 Take your time to evaluate tools, test features, and ensure alignment with your business goals. 🔹 When your workflows run like clockwork, you’ll know you made the right choice. 📥 Download ourUltimate Guide to SOP & Process Documentation and start optimizing your business today!FAQs about SOP software
What are the most important features in SOP software?
The best SOP software makes SOP creation process easy and sharing even easier. Make sure that the SOP Software tool that you choose, comes with these features;
✔️ Ready to use templates: So you don’t have to spend hours creating documents.
✔️ AI: So you can adapt your SOPs and processes in seconds!
✔️ A free trial: So you can test before you buy!
What does an SOP tool do?
An SOP tool like Whale helps your team create, manage, and streamline your Standard Operating Procedures effortlessly. It centralizes all your SOPs in one easy-to-use platform, making it simple to document, update, and automate processes. With Whale, you ensure consistency, boost compliance, and reduce errors — all while saving time and improving efficiency across your business.
What Should I Look For in a Sop Software?
Now you know what not to use, let’s dive into the top features of quality SOP software.
From the UX to their integration abilities, there are a few key features that every Standard Operating Procedures software needs to offer:
- Look for an all-in-one tool that offers everything from in-tool messaging to simple SOP editing options.
- Make sure your tool has full integration features and an open API so it can connect with the apps your employees already know and love.
- Focus on finding a tool that offers a quality user experience including a visual interface, simple features, and the ability to connect with colleagues at the click of a button.
Does Excel have an SOP template?
Yes, Excel offers basic SOP templates that you can download online. These templates usually include sections like objectives, step-by-step procedures, roles, and resources. However, for more advanced features, you might consider using specialized SOP software like Whale, which provides customizable templates, easy updates, and a centralized platform for managing and automating your SOPs.
What Standard Operating Procedure software should I avoid?
First thing’s first, before you dive into your own wants and needs, you need to know the types of software to avoid.
The list is simple, but the impact of knowing what not to use is HUGE.
- Paper SOPs: These days this one’s obvious, but we’re going to make it official: paper documentation is no longer an option. With the trend of going paperless at work, your employees won’t use it, your processes will get lost, and you’ll end up with a whole lot of dusty handbooks with no one to love them. 💔
- One-use tools: What’s more useless than having no tools to manage your SOPs? Having too many. Your employees’ time is precious, so asking them to log in and out of multiple tools that only do one task isn’t an option.
- Boring interfaces: Employee experience is everything — and that means boring text-heavy tools should be left at the door.
