Set the foundations
- Define what HR owns and what stays with managers
- Agree a budget and decide what to outsource
- Map the employee lifecycle from pre-hire to offboarding
- Set the first year of HR priorities
Hiring and onboarding
- Write job descriptions for every existing role
- Build a repeatable recruiting and interview process
- Create an onboarding path new hires can follow alone
- Set a probation and check-in schedule
Policies and compliance
- Draft the employee handbook and get it reviewed
- Set health, safety and incident reporting rules
- Establish personnel file structure and retention periods
- Build a compliance review cycle ahead of any audit
Systems and feedback
- Choose an HRIS that fits the size of the team
- Document how to run payroll and benefits end to end
- Set up a way to collect employee feedback
- Define performance review cycles and training paths
Build the department in Whale: document each process with Step Recorder, turn it into onboarding with training flows, and keep the handbook current with expert review cycles.