Blog
Bram Billiet
Co-founder and Chief Product Officer
Bram Billiet, is the Co-founder and Chief Product Officer at Whale. His obsession for building the product is matched matched only by his love for conquering levels in Mario Brothers.
Posts from this author
Employee Onboarding & Training
Common Employee Training Mistakes and How to Avoid Them
In today’s fast-paced business environment, effective learning and development (L&D) initiatives are vital for success. However, many companies still make common mistakes that undermine the effectiveness of their training programs, hindering employee growth and impacting productivity.
Business Growth
How Quality Control Is Used in Business Today + 10 Strategies to Make it Work
As your business grows, one of the most critical challenges you’ll face is scaling your operations while maintaining the high quality that your customers expect. Rapid growth can strain your processes, people, and systems, leading to inconsistencies and subpar results if not managed effectively.
Business Frameworks
How to Manage Multi-Site Operations: A Comprehensive Guide
Managing multiple sites presents a complex challenge for businesses, whether they are in manufacturing, retail, or contact centres. However, with the right strategies and tools, achieving optimal efficiency across all locations is entirely possible. This article serves as a comprehensive guide to effectively navigating the intricacies of multi-site operations, providing insights and best practices to ensure your business thrives.
Employee Onboarding & Training
Employee Onboarding Checklist for New Hires
A well-structured employee onboarding checklist is your secret weapon, ensuring every new team member starts off on the right foot, ready to propel your business forward. Use our uber employee onboarding checklist template not only eases this transition but can set the stage for long-term success. In this article, we’ll guide you through creating an
Employee Onboarding & Training
The Rise of Skills-Based Training: How to Make it work
Discover how skills-based training improves productivity, engagement, and retention while closing critical workforce skill gaps.
Business Growth
Navigating Change in the Workplace: Strategies for Teams
Change in the workplace is inevitable, but it doesn’t have to be overwhelming. Whether you’re dealing with new leadership, technology updates, or company restructuring, having a solid change management strategy can help to navigate organizational change.
Operations & Compliance
ISO 9001 Audit Checklist: A Clause-by-Clause Guide for 2026
A clause-by-clause ISO 9001 audit checklist covering clauses 4 to 10, the questions auditors ask, and the evidence to have ready. Updated for ISO 9001:2026.
EOS®
How to Strengthen Process in EOS (And Why You Should)
Without processes, things get messy. These simple tips will help you master the EOS® Process Component™ and scale your business as painlessly as possible.
SOP & Process Documentation
Creating an Effective SOP for Your Admin Department – 2026
As an administrative professional, you know the importance of streamlining processes and ensuring consistency across your organization. That’s where standard operating procedures (SOPs) come in. By documenting the step-by-step instructions for essential administrative tasks, you can improve efficiency, reduce errors, and make it easier to train new team members.
SOP & Process Documentation
Best Practices for Writing SOPs in Total Quality Management Systems
Standard Operating Procedures (SOPs) are essential for maintaining consistency and quality in Total Quality Management (TQM) systems. They serve as the backbone of process standardization, ensuring that every task is performed efficiently and in alignment with organizational goals. By integrating SOPs into TQM, businesses can enhance operational excellence, reduce variability, and meet compliance requirements.
Employee Onboarding & Training
Maximizing Growth: Leveraging Staff Training Needs Analysis
Discover effective staff training needs analysis to boost employee growth and performance in your SMB!
Employee Onboarding & Training
Empower Your Team: Dynamic Staff Training and Development Programs
Discover dynamic staff training and development programs to boost productivity, retention, and growth in your team.
Templates from this author
Health & Safety
Workstation Ergonomics Policy Template
Human Resources Templates
US Workplace Mental Health Policy Template
Health & Safety
US Workplace Safety Policy Template
Compliance
US Whistleblower Policy Template
Operations Templates
US Stock Take & Inventory Procedure Template
Human Resources Templates
WARN Act Notice Letter Template