Blog
Lisa Steingold
Lisa Steingold is the Head of Content for Whale. With a history in tech, she's authored 4 books and is obsessed with helping teams unlock the next level of growth and productivity. (And riding her bike)
Posts from this author
Employee Onboarding & Training
Common Gaps in the Employee Onboarding Process and How to Avoid Them
Welcoming new hires into the company is a big deal! Great employee onboarding programs will not only make new employees feel welcomed and determine how long they stay but it will also impact the company’s growth.
EOS®
Build a Process Mindset: 3 Common Stumbling Blocks to Avoid
Lisa Gonzalez is no stranger to the world of entrepreneurship. Lisa grew up in an entrepreneurial family in California and supported them in their many business operations. With a wealth of entrepreneurial experience since then and as co-author of the book Process! We spoke to Lisa to find out exactly what it means to have a process mindset and the three typical stumbling blocks that prevent it
EOS®
10 Internal Processes Every Company Needs
In our piece “Everything you need to know about SOP and Process Documentation“, we spoke about the top 10 core business processes every company needs. Today we want to dive deeper and give specific examples. We’re taking one specific process from each of the above to show you exactly what this might look like in your company.
Employee Onboarding & Training
Employee Handbook Essentials: The Ultimate Guide
Discover the employee handbook essentials every business needs. And what to include to engage employees from day 1!
Employee Onboarding & Training
The Netflix Effect
Gone are the days of monotony and yawn-inducing training sessions; today, organizations are adopting a fresh approach to onboard and empower their employees. “The Netflix Effect” is revolutionizing traditional approaches to employee development, ushering in a new era of personalized, engaging, and efficient learning experiences.
Employee Onboarding & Training
An Employee Training Guide with 3 Secret Tips from The Hilton
With a workforce spanning nearly 420,000 people across 114 countries, it’s impossible to imagine how Hilton manages to maintain its world-renowned customer service! We spoke to the GM of the the Canopy by Hilton Portland to find out the secret to employee onboarding.
SOP & Process Documentation
Knowledge Management 101: What Is Knowledge Management? 🤔
What does knowledge management even mean? ? If you’re new to the idea of knowledge management (KM) and knowledge sharing, then it’s likely that you still have many questions about what this process entails and how to get started with it in your organization.
Business Growth
The Top 6 Chrome Extensions Guaranteed to Promote Growth
Entrepreneurship is a busy practice with serious dedication needed to unlock growth. No one has time to log in to different applications daily to ensure they’re accessing certain features. Google’s Chrome Web Store has thousands of free downloadable extensions available. As we’ve made it our mission to help entrepreneurs unlock growth, we thought we’d share some of our favorite extensions.
SOP & Process Documentation
Standard Operating Procedure Document: Build Clear Processes
There is ALOT more to SOP and process documentation than purely writing SOPs. What you need to realize is that SOP and process documentation are the very keys you need to scale your business. Here’s everything you need to know about SOP and Process Documentation
Uncategorized
Belgian startup Whale raises 2.5 million Euros to Boost Knowledge Sharing and Employee training
Belgian SaaS tech company Whale announced a 2.5 million euros raise from existing investors Volta Ventures and Peak to continue to allow companies to turn their process and SOP documentation into a channel for employee training and growth.
EOS®
The Path to Becoming an EOS Implementer: Guide
One of the most powerful reasons to use an external coach/facilitator/implementor is that it’s impossible for a business to be objective with itself. The gold comes from an external expert with enough entrepreneurial experience and knowledge of the EOS Model®, to help the business gain traction faster.
Business Growth
The SaaS Email Marketing Playbook
Are you tired of wasting time and money on marketing strategies that just don’t work? Want to know the secret to scaling up your business and boosting your ROI? Look no further than email marketing!
Templates from this author
Operations Templates
Warehouse Staff Training SOP Template
Human Resources Templates
Written Statement of Employment Particulars Template
Human Resources Templates
Right to Work Check Procedure Template
Human Resources Templates
Shared Parental Leave Policy Template
Human Resources Templates
Time Off for Dependants Template
Human Resources Templates
Reference Request & Provision Template (UK)