Team knowledge hubs

Centralize company knowledge in one trusted place

Trusted by 5K+ teams of all sizes
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4.8/5 (180+ reviews)

Standardize how work gets done

Too many teams rely on disconnected docs, outdated SOPs, Slack messages, and tribal knowledge to get work done. Whale centralizes everything into one organized source of truth that keeps teams aligned and information easy to maintain.

Capture knowledge without the busywork

Turn everyday work into polished documentation automatically so teams can document without slowing down productivity.

Keep knowledge accurate and up to date

Make it easy to maintain documentation as your business evolves so employees always work from the latest information.

The leading standard operating procedure software

If you’re looking for a tool where you could step record, screen record, automate onboarding with processes, train your teams with quizzes….and more, then you need Whale!

Replace scattered information with operational clarity

Centralize your operational knowledge in one platform that helps every employee stay aligned, informed, and productive.

Centralized Knowledge Hub

Create consistency across teams, locations, and departments with centralized documentation employees can easily follow.

Import and Improve

Import your existing docs into Whale and instantly turn scattered, outdated information into organized, standardized knowledge.

Share with Ease

Say goodbye to endless folder searches. Support your team with clear instructions and provide instant answers when and where they need them

Version Control

Eliminate outdated docs and version confusion with a complete history of changes and one-click version recovery.

SME Approvals and Reviews

Approval flows and expert reviews keep everything accurate, approved, and up to date so your team always works from trusted information.

Trusted by 5K+ teams of all sizes

|

4.8/5 (180+ reviews)

Loved for its overall simplicity and support

Integrations

Whale works where you do.

Don’t change your workflow. Whale integrates with the tools your team already uses, providing answers exactly when they’re needed.

Frequently asked questions

Whale is built around SOPs and processes. Every card has an owner, a review cycle, completion analytics, and version history, so content stays current and findable. The structure is what keeps the library working instead of decaying into a graveyard.
Alice, Whale’s AI assistant, only draws from your published SOPs and cites the source card on every answer, so your team can verify in one click. If the answer is not documented yet, Alice says so. Accuracy goes up the more your team uses Whale because Alice has a fuller library to pull from.
They don’t have to. CoPilot surfaces the right SOP inside HubSpot, Salesforce, Gmail, or any web tool without leaving the page, and Alice handles ad-hoc questions directly in Slack and Teams. The knowledge comes to your team where they already work.
You can import PDFs, Word docs, Notion pages, Google Docs pages, and Confluence pages directly. Alice can clean up legacy content into a consistent SOP format. Customers on Scale and above get an onboarding manager who runs the migration with you so you’re not figuring it out alone.
Every card has a review owner and a review cycle, so the right person gets a nudge before content goes stale, and analytics also surface which pages have not been opened in months so you know what to retire. Alice always pulls from the latest version, so even unreviewed cards return current information.
Notion is excellent as a flexible workspace, but the lack of process-specific structure is why teams’ SOP libraries tend to decay there. Guru is built primarily for sales-enablement cards and short answers, not for multi-step operational SOPs. Whale is purpose-built for processes: Step Recorder for capture, Training flows for onboarding, CoPilot for in-tool delivery, and Alice for answers. Many teams keep Notion for general docs and use Whale for the SOP layer.